Strategic Planned Investment Lead

Scottish Federation of Housing Associations; Glenrothes; On-site; GBP 35,000 - 50,000; Full time

Job summary

The Scottish Federation of Housing Associations is seeking a Planned Investment Team Leader to manage and coordinate their Planned Investment Programme. This role involves analyzing data, monitoring KPIs, and enhancing customer experiences. Candidates must have at least 3 years in a Technical role and hold an HND or equivalent. Strong skills in stakeholder management, report production, and service improvement are essential. This position will be integral in working collaboratively across the Kingdom Group to ensure the highest quality of service.

Qualifications

• At least 3 years previous experience in a Technical role.
• Strong knowledge of relevant regulatory frameworks.
• Ability to analyse and interpret data.

Responsibilities

• Monitor KPIs and customer feedback to enhance experience.
• Manage Planned Investment budgets and programmes.
• Regularly monitor the performance of programmes.

Skills

Data analysis

Stakeholder management

Report production

Customer focus

Service improvement

Education

HND or equivalent in a relevant subject

Job description

The Scottish Federation of Housing Associations is seeking a Planned Investment Team Leader to manage and coordinate their Planned Investment Programme. This role involves analyzing data, monitoring KPIs, and enhancing customer experiences. Candidates must have at least 3 years in a Technical role and hold an HND or equivalent. Strong skills in stakeholder management, report production, and service improvement are essential. This position will be integral in working collaboratively across the Kingdom Group to ensure the highest quality of service.