Strategic Partnerships & Growth Manager

Whatnot; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Health Insurance options

Work From Home Support

Parental Leave

Retirement plans internationally

Job summary

Whatnot is seeking a Strategic Development Manager to own a scaled book of high-potential UK sellers, guiding them to grow on our live commerce platform. You’ll partner with Category Leads, Marketing, Trust & Safety, and Product to translate seller insights into action and deliver results.

With 3–5+ years in account management, partnerships, or operations, you’ll prioritise ruthlessly, use AI tools to automate outreach, and share scalable best practices.

Qualifications

• 3–5+ years in account management, partnerships, client success, or operations.
• Experience in ecommerce, marketplaces, or creator platforms is a plus.
• Proven ability to manage a large, complex portfolio and drive outcomes.

Responsibilities

• Manage a scaled book of high-potential sellers with proactive outreach and data-driven prioritisation.
• Drive growth and improve seller health with AI tools and structured coaching programs.
• Prioritise ruthlessly to focus on the most actionable opportunities and outcomes.
• Deliver scalable, consistent communication and education campaigns to sellers and teams.
• Leverage AI to summarise performance, generate outreach content, and automate routine tasks.
• Collaborate with Category Leads, Marketing and Product to align interventions with priorities.
• Track, measure, and report on seller milestones and program impact.
• Build scalable best practices and templates to improve team-wide effectiveness.

Skills

Account management

Partnerships

Client success

Operations

Tools

Salesforce

Gong AI

ChatGPT

Job description

Whatnot is seeking a Strategic Development Manager to own a scaled book of high-potential UK sellers, guiding them to grow on our live commerce platform. You’ll partner with Category Leads, Marketing, Trust & Safety, and Product to translate seller insights into action and deliver results.

With 3–5+ years in account management, partnerships, or operations, you’ll prioritise ruthlessly, use AI tools to automate outreach, and share scalable best practices.