Strategic Partnership Manager

Veolia ES (UK); Cannock; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Pension scheme

Discounts — groceries & retailers

Health & wellbeing resources

Virtual GP 24/7

Volunteer day

Training & development

Job summary

Veolia seeks an experienced Strategic Partnership Manager to oversee major accounts, drive multi-term retention and growth through innovative ecological solutions. You will lead a team, manage a £10m+ revenue portfolio, and secure renewals while building senior-level relationships across customers.

The role requires strategic thinking, strong leadership, and a deep understanding of commercial firepower and ecological transformation.

Qualifications

• Proven account management experience with a track record of growing major accounts.
• Ability to influence and negotiate with senior stakeholders.
• Strong analytical skills to derive strategic insights from data.
• Excellent leadership with experience guiding cross-functional teams.
• High commercial awareness and understanding of ecological transformation.
• Experience in complex contract management and negotiation.

Responsibilities

• Lead embedded account management teams and national account managers to drive growth.
• Create and execute comprehensive Account Management Plans and manage pipelines in Salesforce.
• Own the business relationship with senior stakeholders across supply chain, sustainability and technical functions.
• Deliver innovation projects aligned with customer and Veolia strategies.
• Oversee renewals and account development to improve financial performance.
• Communicate customer insights and performance metrics to key stakeholders.

Skills

Account Management

Leadership

Stakeholder management

Commercial acumen

Negotiation

Analytics

Tools

Salesforce

Job description

Ready to find the right role for you?

Strategic Partnership Manager

Salary: £depending on experience plus Veolia benefits including car allowance and bonus scheme

Location: National travel

Grade: 6.1

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential
• Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards.

We are seeking an experienced and ambitious Strategic Account Manager to join our team at Veolia. This is a high-impact leadership position where you will build and maintain strong, long-term relationships with major, high-profile brand customers, driving multi-term retention and scope growth through innovative ecological solutions.

As a Strategic Account Manager, you will act as a bridge between Veolia and our most valued customers, leading the business relationship and customer journey for strategic partnerships. You'll be responsible for managing revenue of £10m+, leading a team of up to 6 direct reports, and ensuring contractual renewal targets are met through decisive leadership and a customer-focused mindset.

What you'll be doing:

• Lead and mentor embedded account management personnel and National Account Managers, driving account development plans and maximising business growth
• Develop and implement comprehensive Account Management Plans for each client, creating Salesforce pipelines to manage business development and contracts at risk
• Serve as the ultimate owner of the business relationship with direct customers, building relationships with senior-level stakeholders across supply chain, sustainability, and technical functions
• Deliver innovation projects aligned with customer and Veolia sustainability strategies, identifying industry innovations with practical applications
• Manage customer renewals and account development, delivering commercial and operational value propositions that improve financial performance
• Maintain customer metrics and communicate insights to key stakeholders
• Drive employee engagement, succession planning, and talent development within your team
• Establish governance structures to support critical targets and facilitate communication of customer insights and opportunities.

If you're a strategic thinker with proven account management excellence and a passion for driving customer success and sustainability, we'd love to hear from you.

What we're looking for:

• Proven Account Management experience with a track record of driving solutions from concept to delivery
• Demonstrated ability to influence and negotiate with senior-level stakeholders (internal and external)
• Exceptional analytical skills with the ability to identify challenges and trends for strategic insights
• Exceptional leadership skills with experience leading cross-functional teams
• High levels of commercial acumen and in-depth understanding of ecological transformation
• Experience in complex contract management and negotiation
• Comprehensive understanding of industry trends and competitor activity
• Strong working knowledge of business finance and data literacy

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.