Strategic Partner Solutions Manager

American Express; England; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base salaries

Bonus incentives

Medical, dental, vision benefits

Hybrid/onsite/virtual arrangements

Parental leave

Job summary

American Express is seeking to fill a Manager, Partner Solutions Consulting role within GMNS Product Growth in the UK. You will deep dive into partner product strategies, translate needs into internal roadmaps, and drive prioritization with cross-functional teams across GMNS, Digital Labs, and Partner Management.

You will collaborate with senior partner stakeholders, identify risks, and guide the execution of technical roadmaps to achieve shared commercial objectives, travel up to 20% as

Qualifications

• Extensive experience in partner-facing, product management, consulting, strategy, business development, or related roles within payments, financial services, technology, or platform businesses.
• Demonstrated ability to build trusted relationships with strategic partners and collaborate across cross-functional teams to deliver complex initiatives and business outcomes.
• Experience translating customer or partner needs into product requirements, business cases, or roadmap recommendations that influence product development and prioritization.
• Strong analytical and problem-solving skills, with the ability to evaluate competing priorities, make data-driven recommendations, and communicate trade-offs effectively.
• Working knowledge of payments, network products, digital commerce, or related financial technology ecosystems, with the ability to quickly develop expertise in American Express network capabilities and product offerings.
• Proven ability to influence stakeholders in a highly matrixed organization, driving alignment across Product, Technology, Commercial, and Partner teams without direct authority.
• Excellent communication and presentation skills, with experience engaging internal stakeholders and external partners to drive successful outcomes.
• Ability to travel for partner and stakeholder meetings, estimated up to 20%, depending on home office location.

Responsibilities

• Support and manage partner-specific technical roadmaps that align partner product strategies with GMNS Product priorities and shared commercial objectives.
• Develop a deep understanding of strategic partners' business priorities and technical capabilities to identify opportunities that drive mutual growth and differentiated network solutions.
• Translate partner requirements into well-defined product requirements, business cases, and roadmap recommendations, working closely with GMNS Product teams to prioritize enhancements and resolve competing priorities.
• Represent partner perspectives in product planning, roadmap reviews, and prioritization discussions to help ensure customer and partner needs are reflected in product investment decisions.
• Work cross-functionally with Solutions Enablement, Partner Account Management, other stakeholders to coordinate product delivery, launch readiness, and successful partner outcomes.
• Support strategic product discussions with partner stakeholders, serving as a trusted advisor while identifying risks, managing dependencies, and driving alignment across internal and external teams.
• Capture and synthesize partner feedback, market insights, and industry trends to inform future product enhancements and continuous improvement of GMNS capabilities.

Skills

Partner-facing

Product management

Strategic thinking

Stakeholder influence

Communication

Analytics

Job description

American Express is seeking to fill a Manager, Partner Solutions Consulting role within GMNS Product Growth in the UK. You will deep dive into partner product strategies, translate needs into internal roadmaps, and drive prioritization with cross-functional teams across GMNS, Digital Labs, and Partner Management.

You will collaborate with senior partner stakeholders, identify risks, and guide the execution of technical roadmaps to achieve shared commercial objectives, travel up to 20% as