Strategic Partner Solutions Manager

American Express; Greater London; Hybrid; GBP 80,000 - 110,000; Full time

Benefits offered by this job

Bonus incentives

Flexible working

Parental leave

Wellness centers

Healthy Minds program

Career development

Job summary

American Express is seeking a Manager, Partner Solutions Consulting within GMNS Product Growth in the UK. You will lead cross-functional teams to translate partner strategies into actionable product roadmaps and drive mutual growth with strategic partners.

You will build trusted relationships across Product, Technology, Commercial, and Partner teams, and support strategic product discussions. Travel up to 20% may be required; the role supports hybrid/onsite arrangements.

Qualifications

• Extensive experience in partner-facing product management, consulting, strategy, or related roles in payments, financial services, technology, or platform businesses.
• Ability to build trusted relationships with strategic partners and collaborate across cross-functional teams to deliver complex initiatives.
• Experience translating customer or partner needs into product requirements, business cases, or roadmap recommendations that influence development.
• Strong analytical and problem-solving skills with data-driven decision-making and clear communication of trade-offs.
• Working knowledge of payments, network products, digital commerce, or related fintech ecosystems; quickly learn Amex capabilities.
• Proven ability to influence stakeholders in a highly matrixed organization without direct authority.
• Excellent communication and presentation skills with internal and external stakeholders.
• Willingness to travel up to 20% for partner and stakeholder meetings.

Responsibilities

• Support and manage partner-specific technical roadmaps aligned with GMNS Product priorities and shared commercial objectives.
• Develop deep understanding of strategic partners' business priorities to identify opportunities for mutual growth and differentiated network solutions.
• Translate partner requirements into well-defined product requirements, business cases, and roadmap recommendations with GMNS Product teams.
• Represent partner perspectives in product planning, roadmap reviews, and prioritization discussions.
• Work cross-functionally to coordinate product delivery, launch readiness, and successful partner outcomes.
• Engage with partner stakeholders as a trusted advisor while identifying risks and dependencies.
• Capture partner feedback, market insights, and industry trends to inform future GMNS capabilities.

Skills

Partner management

Cross-functional collaboration

Product requirements

Analytical skills

Payments knowledge

Stakeholder influence

Communication skills

Travel readiness

Job description

American Express is seeking a Manager, Partner Solutions Consulting within GMNS Product Growth in the UK. You will lead cross-functional teams to translate partner strategies into actionable product roadmaps and drive mutual growth with strategic partners.

You will build trusted relationships across Product, Technology, Commercial, and Partner teams, and support strategic product discussions. Travel up to 20% may be required; the role supports hybrid/onsite arrangements.