Strategic Leader – Virtual Ward & Urgent Care

HCRG Care Group; Sittingbourne; On-site; GBP 55,000 - 65,000; Full time

Benefits offered by this job

NHS Pension

Discounts & cashback

Wage access

Wellbeing support

Learning & development

Open culture

Influence on services

Job summary

HCRG Care Group is seeking an experienced Clinical Service Manager to provide strategic, operational and clinical leadership across the Virtual Ward and Urgent Community Response services in Swale. The role drives safe day-to-day delivery while shaping pathways, partnerships and transformation to bring care closer to home.

You'll lead multidisciplinary teams, champion clinical governance and patient safety, and collaborate with primary, acute and social care partners to improve outcomes and

Qualifications

• Registered Healthcare Professional with NMC/HCPC or equivalent.
• Advanced Clinical Practice qualification.
• Independent Non-Medical Prescribing where applicable.
• Proven leadership in community/urgent care settings.
• Experience delivering service redesign and complex change.

Responsibilities

• Provide strategic, operational and clinical leadership across Virtual Ward and Urgent Community Response services.
• Lead multidisciplinary teams including nurses, AHPs and support staff.
• Oversee day-to-day delivery with focus on safety, quality and outcomes.
• Develop integrated community pathways to avoid admissions and enable early discharge.
• Collaborate with partners across health and social care to smooth patient pathways.
• Monitor performance, risk, governance and incident investigations; drive improvements.

Skills

Leadership

Clinical governance

Strategic thinking

Stakeholder management

Analytical skills

Problem-solving

Budget management

Education

Advanced Clinical Practice

Non-Medical Prescribing

Tools

Electronic Health Records

Job description

HCRG Care Group is seeking an experienced Clinical Service Manager to provide strategic, operational and clinical leadership across the Virtual Ward and Urgent Community Response services in Swale. The role drives safe day-to-day delivery while shaping pathways, partnerships and transformation to bring care closer to home.

You'll lead multidisciplinary teams, champion clinical governance and patient safety, and collaborate with primary, acute and social care partners to improve outcomes and