Strategic IT Delivery Lead — Portfolio & Service

Santander Group; Milton Keynes; Hybride; GBP 80 000 - 120 000; Plein temps

Avantages offerts par ce poste

30 days holiday + bank holidays

£6,000 car allowance

Private medical insurance

Share schemes

Résumé du poste

Santander UK is seeking a senior IT portfolio and demand management leader to drive end-to-end delivery of complex IT and infrastructure projects. You will govern portfolios, manage risks, and provide executive reporting while coordinating discovery taskforces and ensuring service readiness across CIRO.

With a background in IT project delivery, you will engage senior stakeholders, manage cross-functional teams and external partners, and promote continuous improvement and high performance within

Qualifications

• Extensive experience leading the delivery of complex IT and infrastructure programmes and projects from initiation through to implementation and service transition.
• Proven experience managing infrastructure demand, capacity planning and infrastructure provisioning activities.
• Great portfolio management and governance experience, including project prioritisation, financial management and executive reporting.
• Demonstrable experience of IT Service Management, including operational readiness, service transition and continual service improvement.
• Experience engaging and influencing senior business and technology stakeholders and cross-functional teams.
• Proven leadership fostering a high-performance culture, driving collaboration and delivery excellence.
• Ability to create financial business cases and manage funding requests and reporting.
• Ability to create compelling presentations and executive reporting using PowerPoint.

Responsabilités

• Own the Project Portfolio for CIRO and drive end-to-end delivery of complex IT and infrastructure projects.
• Drive portfolio governance and reporting with milestones, risks, issues and financial performance to senior stakeholders.
• Mobilise discovery taskforces for new initiatives and create delivery plans and updates.
• Lead QA governance and ensure compliance for CIRO projects and Global Assurance.
• Provide service management oversight of technology demand and prioritise infrastructure provisioning.
• Own the infrastructure demand pipeline with GTH and engineering teams to assess capacity and feasibility.
• Establish stakeholder relationships across business, technology and external partners to ensure alignment.
• Ensure live service transition readiness and performance measures are in place.
• Proactively manage risks and enable timely resolution and escalation.
• Lead resource planning and allocation across projects to optimise delivery capacity.
• Promote continuous improvement across delivery, demand management and service governance.
• Foster collaboration and high performance whilst promoting Santander's Behaviours.

Connaissances

Portfolio governance

Stakeholder management

Delivery planning

IT service management

Agile delivery

Risk management

Executive reporting

Resource planning

Leadership

Cross-functional leadership

Formation

Bachelor's degree

PRINCE2 Practitioner

PMP/Agile/Scrum Master

Outils

PowerPoint

Excel

Description du poste

Santander UK is seeking a senior IT portfolio and demand management leader to drive end-to-end delivery of complex IT and infrastructure projects. You will govern portfolios, manage risks, and provide executive reporting while coordinating discovery taskforces and ensuring service readiness across CIRO.

With a background in IT project delivery, you will engage senior stakeholders, manage cross-functional teams and external partners, and promote continuous improvement and high performance within