Senior IT Programs & Infrastructure Delivery Lead

Santander

Milton Keynes

On-site

GBP 80,000 - 110,000

Full time

4 days ago

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Job summary

Santander UK is seeking a Senior IT Project Manager to lead demanding IT and infrastructure programmes, based out of Milton Keynes, Unity Place. You will maximise business value by leading demand, delivery and service management activities with a focus on quality, risk and customer outcomes.

We are shaping how we work through innovation, collaboration and the freedom to explore new ideas. You will drive governance, planning, and reporting while developing team capability and Santander’s risk

Qualifications

Experience leading the delivery of complex IT and infrastructure programmes from initiation through to implementation and service transition.
Experience managing infrastructure demand, capacity planning and provisioning activities.
Strong portfolio governance and executive reporting across multiple initiatives.
IT Service Management including operational readiness, service transition and continual improvement.
Experience engaging senior stakeholders and coordinating cross-functional teams and suppliers.
Proven leadership fostering a high-performance culture and delivery excellence across technology teams.

Responsibilities

Own end-to-end delivery of complex IT and infrastructure projects.
Drive portfolio governance and reporting to senior stakeholders.
Mobilise discovery taskforces and create delivery plans and executive updates.
Lead QA governance and ensure compliance for CIRO projects.
Provide service management of technology demand and prioritisation of provisioning activities.
Own infrastructure demand pipeline with Global Tech Hub and engineering teams.
Maintain stakeholder relationships across business, technology and external partners.