Strategic Innovation Designer — Legal & Consulting

Baker McKenzie; Belfast City District; On-site; GBP 45,000 - 65,000; Full time

Job summary

Baker McKenzie is seeking an Innovation Specialist to support the Practice Innovation team in developing solutions that address client challenges and strategic goals. The role combines people, processes, data, and technology to accelerate change, improving outcomes, speed, accuracy and flexibility.

The role involves ideation, design, and delivery of strategic priority projects, fostering a culture of innovation and equipping employees with methodologies and tools for client-centric

Qualifications

• Experience in innovation within a law firm or consulting environment.
• Experience with design thinking is ideal.
• Strong communication and presentation skills.
• Proactive, self-directed and delivery-focused.

Responsibilities

• Use process-improvement and human-centered design methods to design and implement solutions, including ideation workshops, user interviews, journey mapping, process mapping, and rapid prototyping
• Develop and champion design deliverables such as user journeys, service blueprints, process flows, wireframes, and playbooks
• Combine qualitative and quantitative data to tell compelling narratives and shape solutions
• Collaborate with team members from diverse legal and business backgrounds
• Track and report on project deliverables
• Frame the story of the design outcome to senior leadership, verbally and visually
• Share research and lessons learned to enable wider insights
• Work cross-functionally to map new ways of working with technology

Skills

Innovation experience

Design thinking

Process improvement

Project management

Communication skills

Stakeholder management

Ambiguity navigation

Learning mindset

Job description

Baker McKenzie is seeking an Innovation Specialist to support the Practice Innovation team in developing solutions that address client challenges and strategic goals. The role combines people, processes, data, and technology to accelerate change, improving outcomes, speed, accuracy and flexibility.

The role involves ideation, design, and delivery of strategic priority projects, fostering a culture of innovation and equipping employees with methodologies and tools for client-centric