Strategic Housing Assurance & Quality Leader

Newcastle City Council; Newcastle upon Tyne; A distancia; GBP 65.000 - 85.000; Jornada completa

Descripción de la vacante

Newcastle City Council is seeking a Housing Assurance and Quality Manager to lead the Housing Assurance and Quality function. This key leadership role will ensure robust governance, assurance, performance and policy frameworks support high-quality housing services and regulatory compliance.

You will lead teams, shape governance across tenure, drive resident-focused transparency and continuous improvement, and act as a critical liaison with regulators and inspectors to support improvement actions.

Formación

• Substantial experience of team management, housing assurance, quality, governance, policy, performance, risk or regulatory compliance within a large or complex organisation.
• Understanding of housing statutory reporting and regulatory environment and ability to translate complex requirements into clear organisational expectations and practice.

Responsabilidades

• Design, deliver and maintain governance frameworks and assurance reporting to Cabinet, Scrutiny and external regulatory bodies.
• Lead development and embedding of governance, risk management and assurance systems for timely reporting against statutory and regulatory requirements.
• Oversee development, implementation and review of housing policies reflecting legislation, regulatory expectations and resident needs.
• Lead performance monitoring and quality frameworks using data, audits and resident feedback to drive improvements.
• Act as liaison with regulators, auditors, inspection bodies and Ombudsman services to coordinate evidence and support action.

Conocimientos

Governance

Quality management

Regulatory compliance

Policy development

Stakeholder engagement

Descripción del empleo

Newcastle City Council is seeking a Housing Assurance and Quality Manager to lead the Housing Assurance and Quality function. This key leadership role will ensure robust governance, assurance, performance and policy frameworks support high-quality housing services and regulatory compliance.

You will lead teams, shape governance across tenure, drive resident-focused transparency and continuous improvement, and act as a critical liaison with regulators and inspectors to support improvement actions.