Strategic Enterprise Client Engagement Lead

S&P Global; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness

Flexible Downtime

Continuous Learning

Invest in Your Future

Family Friendly Perks

Beyond the Basics

Job summary

S&P Global is seeking an Account Management/Client Success professional to drive client engagement and maximize value from FinTech solutions. The role involves partnering with high-level clients, collecting feedback, and increasing product adoption while coordinating with Sales and Product teams.

You will interact with senior executives, manage workflows, and ensure timely, high-quality outputs in a fast-paced setting.

Qualifications

• 4+ years of experience in account management, client success or client-facing roles.
• Bachelor’s degree in Finance, Economics, Management, Business Administration, or related field.
• Proficient in Microsoft Excel, Word and PowerPoint, with willingness to learn new applications.

Responsibilities

• Partner with clients to understand needs, objectives, product usage and workflows.
• Provide actionable feedback to Product Management and other departments.
• Increase product adoption by offering proactive support and guidance.
• Collaborate with sales to schedule client meetings and demos.
• Regularly check in with clients and determine the best course of action.

Skills

Client management

Communication

Organizational skills

Teamwork

Problem solving

Education

Bachelor’s degree in Finance, Economics, Management, Business Administration, or related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

S&P Global is seeking an Account Management/Client Success professional to drive client engagement and maximize value from FinTech solutions. The role involves partnering with high-level clients, collecting feedback, and increasing product adoption while coordinating with Sales and Product teams.

You will interact with senior executives, manage workflows, and ensure timely, high-quality outputs in a fast-paced setting.