Strategic Director, Workforce Development & Career Growth

Community Health Action of Staten; Cardiff; On-site; GBP 56,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision coverage

Tuition reimbursement

Retirement plan with employer matching

Job summary

Community Health Action of Staten Island (CHASI) is seeking a Senior Director of Workforce Development and Professional Advancement to lead workforce development, vocational rehabilitation, employment training, internships, and credentialing initiatives. The role focuses on building pathways to employment and staff development while ensuring contract compliance and high-quality services.

This position oversees training pathways, internships, employer engagement, and related contract

Qualifications

• Master’s degree in Rehabilitation Counseling, Social Work, Mental Health Counseling, Public Administration, Human Services, Education, or a related field.
• 5–7 years of progressive leadership experience in workforce development, vocational rehabilitation, employment services, training, recovery services, behavioral health, nonprofit administration, or a related area.
• At least 3 years of supervisory experience, including supervision of professional staff, supervisors, or multidisciplinary teams.
• Experience managing government-funded programs, grants, contracts, budgets, scopes of work, deliverables, reporting, and monitoring preparation.

Responsibilities

• Lead CHASI’s workforce development and professional advancement strategy across relevant programs, contracts, and service areas.
• Oversee workforce development, vocational rehabilitation, job readiness, internships, training pathways, peer advancement, employment services, and related professional development initiatives.
• Provide leadership for workforce-related contracts, staffing plans, scopes of work, deliverables, reporting requirements, service quality, and funder expectations.
• Supervise and support workforce-related managers and staff, including vocational rehabilitation, job development, training, and workforce development roles.
• Set clear expectations, coach staff, review productivity and quality data, and promote accountability, consistency, and strong communication across the team.
• Use CHASI’s Electronic Health Record and other required platforms to run reports, monitor documentation, track outcomes, and support staff performance management.
• Build and maintain partnerships with employers, training providers, educational institutions, government agencies, funders, and community stakeholders to expand employment, internship, apprenticeship, and work-based learning opportunities.
• Oversee peer professional development pathways, including CRPA training, CRPA-P support, onboarding, recertification support, continuing education, mentorship, and advancement opportunities.
• Ensure training programs have clear curricula, attendance standards, documentation expectations, outcome measures, and transition planning.
• Use service data, participant outcomes, contract performance, and staff productivity reports to identify trends, gaps, risks, and opportunities for improvement.
• Represent CHASI with funders, workforce partners, employers, training entities, and community stakeholders.
• Perform all functions in alignment with CHASI’s mission, vision, and core values.

Skills

Leadership

Staff supervision

Communication

Data analysis

Program management

Stakeholder engagement

Contract administration

Trauma-informed care

Education

Master’s Degree in Rehabilitation Counseling

Tools

EHR

Job description

Community Health Action of Staten Island (CHASI) is seeking a Senior Director of Workforce Development and Professional Advancement to lead workforce development, vocational rehabilitation, employment training, internships, and credentialing initiatives. The role focuses on building pathways to employment and staff development while ensuring contract compliance and high-quality services.

This position oversees training pathways, internships, employer engagement, and related contract