Strategic Democratic Services Lead

Norwich City Council; Norwich; On-site; GBP 45,000 - 54,000; Full time

Benefits offered by this job

LGPS

Holiday entitlement 26–33 days

Extra Christmas day leave

Occupational health & EAP

Job summary

Norwich City Council is seeking a Senior Democratic Services Officer to deliver high‑quality governance support to the Council, its committees and elected members. You will service formal meetings, provide procedural guidance, and help ensure lawful, transparent decision‑making processes at the heart of local democracy.

You will collaborate with councillors, senior officers and external partners to uphold governance standards, supporting continuous improvement and strong public accountability.

Qualifications

• Significant experience in democratic services, governance or committee administration.
• Understanding of local government decision‑making processes and governance principles.
• A proven ability to produce agendas, reports and minutes with accuracy.
• Ability to provide confident procedural advice to elected members and senior managers.

Responsibilities

• Manage and support committee meetings from agenda prep to minutes and actions.
• Provide guidance on constitutional, procedural and governance matters.
• Support councillors in democratic responsibilities.
• Advise officers on report preparation and decision‑making requirements.
• Assist with member development, training and induction programmes.
• Maintain and develop the Council's Constitution and governance framework.
• Contribute to continuous improvement of democratic services and governance.

Skills

Governance knowledge

Organisational skills

Written communication

Procedural advice

Interpersonal skills

Political awareness

Education

Governance qualification or willingness to work towards one

Job description

Norwich City Council is seeking a Senior Democratic Services Officer to deliver high‑quality governance support to the Council, its committees and elected members. You will service formal meetings, provide procedural guidance, and help ensure lawful, transparent decision‑making processes at the heart of local democracy.

You will collaborate with councillors, senior officers and external partners to uphold governance standards, supporting continuous improvement and strong public accountability.