Strategic Customer Success Enablement Specialist

Limelight Health; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading SaaS company is seeking a Training Specialist to empower and enable Account Managers in delivering high-impact training to customers. This pivotal role requires proven experience in SaaS enablement, strong facilitation skills, and fluency in both French and English. The successful candidate will strategize training implementations and drive customer adoption, ensuring measurable outcomes align with business goals. This hybrid position is based in London, and we welcome applications from diverse candidates.

Qualifications

• Minimum 2 years in onboarding or customer-facing SaaS roles.
• Strong understanding of education and reinforcement for retention.
• Confident presenter who can influence stakeholders.

Responsibilities

• Lead the design and delivery of training for customers.
• Collaborate with Account Managers to understand customer needs.
• Develop scalable learning assets and training materials.

Skills

SaaS Enablement Experience

Fluent in French

Fluent in English

Engaging Facilitation

Commercial Awareness

Job description

A leading SaaS company is seeking a Training Specialist to empower and enable Account Managers in delivering high-impact training to customers. This pivotal role requires proven experience in SaaS enablement, strong facilitation skills, and fluency in both French and English. The successful candidate will strategize training implementations and drive customer adoption, ensuring measurable outcomes align with business goals. This hybrid position is based in London, and we welcome applications from diverse candidates.