Strategic Crisis & Resilience Lead

PwC UK; West of England; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

PwC UK is seeking a Crisis & Resilience Manager to lead complex client engagements across commercial, regulated, and public sector environments. You will manage workstreams, design remediation roadmaps, and deliver clear executive-level recommendations, while coaching junior colleagues and strengthening client relationships.

This role requires delivery discipline, practical judgement, and strong client-facing communication, with a mix of office, home, and client-site work in a hybrid model.

Qualifications

• Experience delivering projects in crisis, resilience, continuity, incident response, cyber, or strategic risk.
• Strong project delivery skills including planning, coordination, risk management and stakeholder engagement.
• Ability to produce clear client deliverables and senior-level recommendations.
• Understanding of technology and operational dependencies, third parties and cyber incidents.
• Ability to manage competing priorities and apply sound judgement in complex environments.
• Bachelor’s or Master’s degree, or equivalent professional experience.

Responsibilities

• Lead workstreams, plans, dependencies, risks, issues and stakeholders across complex engagements.
• Design and review frameworks, assessments, plans, executive briefings and remediation roadmaps.
• Facilitate workshops and steering meetings, translating complex issues into clear actions.
• Coach junior colleagues and contribute to proposals, market insight and integrated client solutions.

Skills

Crisis management

Business continuity

Operational resilience

Incident response

Strategic risk

Stakeholder engagement

Project delivery

Risk management

Client deliverables

Executive briefings

Education

Bachelor’s or Master’s degree

Job description

PwC UK is seeking a Crisis & Resilience Manager to lead complex client engagements across commercial, regulated, and public sector environments. You will manage workstreams, design remediation roadmaps, and deliver clear executive-level recommendations, while coaching junior colleagues and strengthening client relationships.

This role requires delivery discipline, practical judgement, and strong client-facing communication, with a mix of office, home, and client-site work in a hybrid model.