Hybrid Crisis and Resilience Manager: Drive Client Impact

PwC UK; Birmingham; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Private medical cover

Volunteer days

Flexible work arrangement

Job summary

PwC UK is seeking an experienced Crisis & Resilience Manager to lead complex client engagements across commercial, regulated and public sector environments. You will manage workstreams spanning crisis management, business continuity, operational resilience, incident response and strategic risk, strengthening client relationships and delivering practical, scalable solutions.

This role suits a practitioner who combines delivery discipline, judgement and strong client communication, with a focus on

Qualifications

• Experience delivering crisis or resilience projects across commercial, regulated and public sector environments.
• Strong project delivery skills including planning, coordination and risk management.
• Ability to produce clear, well-structured client deliverables and senior-level recommendations.

Responsibilities

• Lead workstreams, plans, dependencies, risks, issues and stakeholders across complex engagements.
• Design and review frameworks, assessments, plans, executive briefings and remediation roadmaps.
• Facilitate workshops and steering meetings, translating complex issues into clear actions.
• Coach junior colleagues and contribute to proposals, market insight and integrated client solutions.

Skills

Crisis management

Business continuity

Operational resilience

Incident response

Strategic risk

Stakeholder management

Client delivery

Education

Bachelor’s or Master’s degree

Job description

PwC UK is seeking an experienced Crisis & Resilience Manager to lead complex client engagements across commercial, regulated and public sector environments. You will manage workstreams spanning crisis management, business continuity, operational resilience, incident response and strategic risk, strengthening client relationships and delivering practical, scalable solutions.

This role suits a practitioner who combines delivery discipline, judgement and strong client communication, with a focus on