Crisis & Resilience Manager — Hybrid Client Delivery

PwC UK; Cambridge; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Private medical cover

Virtual GP access

Volunteer days

Job summary

PwC UK is seeking a Crisis & Resilience Manager to lead complex client engagements across commercial, regulated and public sector environments. You will manage workstreams, teams and deliver practical, scalable solutions in crisis management, business continuity, and incident response.

The role emphasises building strong client relationships, turning risk into resilience, and mentoring junior colleagues while contributing to proposals and market insights.

Qualifications

• Experience delivering crisis, resilience, continuity, incident response, cyber or strategic risk projects.
• Strong project delivery skills, including planning, risk management and stakeholder engagement.
• Clear, well-structured client deliverables and senior-level recommendations.

Responsibilities

• Lead workstreams, plans, dependencies, risks, issues and stakeholders across complex engagements.
• Design and review frameworks, assessments, plans, executive briefings and remediation roadmaps.
• Facilitate workshops and steering meetings, translating complex issues into clear actions.
• Coach junior colleagues and contribute to proposals, market insight and integrated client solutions.

Skills

Project delivery

Stakeholder engagement

Client-facing communication

Leadership & mentoring

Education

Bachelor’s or Master’s degree

Job description

PwC UK is seeking a Crisis & Resilience Manager to lead complex client engagements across commercial, regulated and public sector environments. You will manage workstreams, teams and deliver practical, scalable solutions in crisis management, business continuity, and incident response.

The role emphasises building strong client relationships, turning risk into resilience, and mentoring junior colleagues while contributing to proposals and market insights.