Strategic Corporate Account Manager (Hybrid)

Holman; Chippenham; Hybrid; GBP 37,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life and Disability Insurance

Flexible Spending and Health Savings</

Employee Assistance Program

Retirement Plan

Paid Time Off

Tuition Reimbursement

Job summary

Holman UK is hiring a Corporate Account Manager to join our Client Relations Team in Chippenham. This permanent full-time role offers hybrid working and a salary of £37,000 to £42,000 depending on experience.

You will manage a portfolio of customers, act as their main contact, build trusted partnerships, and drive service excellence across internal teams. You will use data and feedback to identify growth opportunities, lead SPRs and QBRs, and champion the Voice of the Customer to improve

Qualifications

• Minimum of 5 years’ experience in fleet, automotive, or a similar B2B account management environment.
• Proven track record of managing complex corporate customer relationships and retaining key accounts.
• Strong relationship management and commercial skills with experience developing customer plans and renewals.
• Confident communicator with the ability to influence senior stakeholders, including C-suite audiences.
• Willingness to travel regularly to customer and company locations, including occasional overnight stays.
• Degree, professional qualification, or relevant industry accreditation desirable.

Responsibilities

• Own and develop relationships with an assigned portfolio of customers, acting as the primary contact and trusted advisor.
• Drive customer satisfaction, retention, and account growth by identifying opportunities to increase customer value, service adoption, and product penetration.
• Build strong relationships with key stakeholders, including senior leaders and C-suite audiences, and develop effective engagement plans.
• Lead contract governance activities, including renewals, performance reviews, risk management, and escalations.
• Manage customer concerns and service issues, ensuring timely resolution, adherence to agreed SLAs, and a positive customer experience.
• Use customer, operational, and commercial data to identify trends, risks, opportunities, and recommendations for improvement.

Skills

Fleet management

B2B account management

Relationship management

Senior stakeholder communication

Data analysis

Contract governance

Education

Degree/qualification desirable

Job description

Holman UK is hiring a Corporate Account Manager to join our Client Relations Team in Chippenham. This permanent full-time role offers hybrid working and a salary of £37,000 to £42,000 depending on experience.

You will manage a portfolio of customers, act as their main contact, build trusted partnerships, and drive service excellence across internal teams. You will use data and feedback to identify growth opportunities, lead SPRs and QBRs, and champion the Voice of the Customer to improve