Strategic Contract & Client Relations Leader

Mitie Group; Aldermaston; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Salary Finance

MiDeals discounts

Cycle-to-work

Enhanced pension

Life cover

Job summary

Mitie is seeking a Contract Manager for the AWE Water Services account on Reading AWE Estate. You will lead day-to-day management, acting as the customer interface across Mitie and partner organisations to ensure safe, reliable service delivery and value delivery across governance, operations and projects.

You will manage KPIs, SLAs and commercial performance while driving continuous improvement and cross-functional collaboration with a multi-party delivery model.

Qualifications

• Significant account or contract management experience in regulated environments.
• Experience handling senior stakeholder relationships and governance.
• Commercial and financial awareness with forecasting and risk management.

Responsibilities

• Serve as principal day-to-day contact for AWE and key stakeholders.
• Lead account governance, performance, and reporting to meet KPIs and SLAs.
• Coordinate Mitie, partners and supply chain across operations and projects.
• Maintain risk and change control logs; drive improvement initiatives.
• Champion sustainability, resilience and value delivery for the contract.

Skills

Account management

Contract governance

Stakeholder management

Commercial awareness

Analytical skills

Education

Degree in related discipline

Tools

CEMAR

Power BI

Job description

Mitie is seeking a Contract Manager for the AWE Water Services account on Reading AWE Estate. You will lead day-to-day management, acting as the customer interface across Mitie and partner organisations to ensure safe, reliable service delivery and value delivery across governance, operations and projects.

You will manage KPIs, SLAs and commercial performance while driving continuous improvement and cross-functional collaboration with a multi-party delivery model.