Strategic Conduct Risk Lead – Lloyd's Insurance

Nashrock Insurance Recruitment; Greater London; On-site; GBP 90,000 - 125,000; Full time

Job summary

Nashrock Insurance Recruitment is seeking a Compliance Manager – Conduct Risk with a proactive mindset to shape conduct risk strategy across a growing international insurer. The role offers visibility with senior leadership and a chance to influence decisions across underwriting, operations and regulatory change.

Ideal candidates bring Lloyd’s market experience (MGA/broker), strong knowledge of Consumer Duty and related regulations, and a proven ability to drive practical improvements in conduct

Qualifications

• Strong knowledge of Consumer Duty, ICOBS, PROD and DISP.
• Experience in a second-line Compliance function.
• Experience in Lloyd's market, MGA, insurer or broker within UK insurance.
• Proven ability to influence and challenge stakeholders at all levels.

Responsibilities

• Act as the Compliance SME for conduct-related matters.
• Provide pragmatic, commercially focused conduct risk advice.
• Lead reviews of products, customer journeys, customer communications and promotions.
• Drive Consumer Duty implementation, oversight and reporting.
• Oversee complex complaints and conduct-related incidents, identifying trends.

Skills

Consumer Duty knowledge

ICOBS

PROD

DISP

Influence stakeholders

Analytical

Communication

Conduct risk frameworks

Job description

Nashrock Insurance Recruitment is seeking a Compliance Manager – Conduct Risk with a proactive mindset to shape conduct risk strategy across a growing international insurer. The role offers visibility with senior leadership and a chance to influence decisions across underwriting, operations and regulatory change.

Ideal candidates bring Lloyd’s market experience (MGA/broker), strong knowledge of Consumer Duty and related regulations, and a proven ability to drive practical improvements in conduct