Strategic Commissioning and Transformation PA

Dudley Group NHS Foundation Trust; Brierley Hill; On-site; GBP 28,000 - 31,000; Full time

Job summary

The Dudley Group NHS Foundation Trust is seeking a Strategic Commissioning and Transformation PA (Band 4) to provide high-level administrative, coordination, and project support within the Place Division.

You will work alongside Strategic Commissioning, Contracting and Transformation leads and clinical leads, helping to drive commissioning programmes and integrated models aimed at improving population health outcomes.

Qualifications

• Education to GCSE Level C in English & Maths or equivalent
• High level of IT literacy
• An advanced qualification (NVQ / BTech or degree would be advantageous but not essential)
• Experience providing secretarial and administration support
• Experience with supporting committees or meetings and drafting agendas
• Experience of taking accurate minutes
• Experience of managing projects in complex environments
• Excellent written and verbal communication skills

Responsibilities

• Provide administrative support to Strategic Commissioning, Contracting and Transformation Leads, clinical leads and wider team (diary management, meetings, events, travel, emails)
• Support contracting cycle activities: organize contract review meetings and quality visits
• Provide project management support across a range of projects, including detailed project plans and risk/issue management
• Maintain project budgets and action logs, and assist with day-to-day project administration

Skills

Diary management

Meeting coordination

Project support

Stakeholder liaison

IT literacy

Education

GCSE English & Maths

Advanced IT literacy

NVQ / BTech or degree (advantage)

Tools

Word

Excel

PowerPoint

Outlook

SharePoint

Microsoft Teams

Microsoft 365

Job description

Strategic Commissioning and Transformation PA

NHS AfC: Band 4

Main area Commissioning Grade NHS AfC: Band 4 Contract Permanent Hours Full time - 37.5 hours per week (At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.) Job ref 253-1026-8319170

Site Brierley Hill Health & Social Care Centre Town Brierley Hill Salary £28,392 - £31,157 Pro Rata Per Annum Salary period Yearly Closing 22/10/2026 23:59

Job overview

The post holder will be a highly motivated, professional, and proactive individual with the experience, confidence, and capability to work independently, exercising sound judgement and initiative, as well as collaboratively within multidisciplinary teams and established operational procedures.

The role is responsible for providing comprehensive administrative, coordination, and project support to the Strategic Commissioning, Contracting, and Transformation function within the Place Division, supporting a diverse portfolio of services.

This is a pivotal role, contributing to the effective planning, organisation, and delivery of commissioning and transformation programmes. The post holder will support the Strategic Commissioning, Contracting, and Transformation teams, alongside Clinical Leads and key stakeholders, in the development and implementation of integrated clinical models designed to improve outcomes for the population of Dudley.

The successful candidate will demonstrate exceptional organisational skills, a high level of accuracy, and meticulous attention to detail. They will possess strong analytical and administrative capabilities, together with advanced proficiency in Microsoft Office applications and information management systems. The ability to manage competing priorities, maintain effective stakeholder relationships, and support complex projects in a fast-paced environment is essential to the success of this role.

Main duties of the job

To provide administrative support to the Strategic Commissioning, Contracting and Transformation Leads, clinical leads and the wider team including: diary management, booking meetings, planning events, organising travel, correspondence, prioritising emails and pro-active action taking.

Provide administrative support for the contracting cycle: organisation and formal documentation of contract review meetings (CRMs) and quality visits with a range of providers.

Provide project management support to a range of projects within the team portfolio, this will include: day to day management of the projects, development of detailed project plans for sign off by relevant project boards, identifies all associated risks and issues including resolving day-to-day problems independently, maintains project action log, monitoring and administration of the associated project budget including authorised signatory for small payments in relation to project.

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person specification

Qualifications

• Education to GCSE Level C in English & Maths or equivalent
• High Level of IT Literacy
• An advanced qualification, NVQ / BTech or degree would be advantageous but is not essential

Knowledge & Training

• Excellent IT skills, particularly Word, Excel, PowerPoint and Outlook
• Familiarity with Microsoft Teams, SharePoint and N365 and the willingness to learn
• Maintaining accurate electronic records systems, capable of information retrieval, analysis and dissemination to relevant parties
• Able and willing to undertake ongoing continuous professional development, attend workshops, training and conferences to further knowledge

Experience

• Able to demonstrate experience of providing secretarial and administration support
• Experience with supporting committees or similar meetings including organising meetings (virtual & face to face) including the drafting of agendas
• Experience of taking accurate and concise minutes
• Previous experience in working within the NHS is not essential with other comparable or similar experience would be welcome
• Experience of managing projects within complex, challenging and changing environments

Communication Skills

• Excellent written and verbal communication skills with the ability to liaise at all levels both internally and externally

Planning Skills

• Be able to demonstrate the ability to priorities workload and meet competing deadlines when under pressure
• Demonstrate a high level of literacy, attention to detail and accuracy with ability to draft documents which are user friendly and to proof-read

Analytical and Judgement skills

• Excellent organisational and time management skills
• Be able to recognise and handle sensitive and confidential information

Using AI for jobs applications:

Whilst we encourage the use of technology to help manage time and support innovation. However, it is your responsibility to ensure your application is personalised and clearly reflects your own skills and experiences. While AI can assist with drafting, it should only be used as a support tool. The content must be your own work and accurately represent your knowledge, abilities, and values. Over-reliance on AI-generated content may result in your application being rejected. A common issue arises when we receive multiple applications with identical or overly generic language.

The use of AI during assessments, including interviews, is not permitted unless it has been pre-approved as part of a reasonable adjustment. For digital interviews, you may be asked to provide a 360-degree view of your surroundings on camera and confirm that no additional devices are present. If we suspect AI is being used during an interview, we may pause the process to clarify or adjust our approach to questioning.

Caring for patients demands integrity, honesty, and accountability. We expect your application and participation to be authentic and a genuine reflection of your own experiences and values.

In line with UK Home Office rules, Band 2 clinical and non‑clinical roles, and Band 3 non‑clinical roles, are not eligible for visa sponsorship.

Non‑clinical roles at Agenda for Change Bands 7–9 that meet the required skill level (RQF 6) and salary threshold are eligible for sponsorship.

The Trust will also accept applications from candidates who can evidence their existing right to work in the UK or who hold an alternative eligible visa.

RECRUITMENT EQUALITY STATEMENT

We are committed to equal opportunities and want to ensure our workforce is representative of the population we serve. We welcome applications from all sections of the community and diverse groups. It is essential we understand our demographics, in order that we can monitor our performance as an equal opportunity employer, as well as continuing to embed a culture of inclusivity across the organisation, which supports the active participation and contribution of our diverse staff groups in the Trusts decision making processes . On application the shortlisting manager will not see this criterion and therefore it cannot be part of their decision making. Please ensure you complete your equal opportunities questions for us and help us to make sure everyone is welcome.

We are governed by the public sector equality duties and by our values of Care, Respect and Responsibility to ensure we eliminate discrimination, harassment, victimisation and any other behaviour that is unlawful, undermines our core values and/or falls short of our Behaviour Framework. We want all of our staff to ‘call out’ any behaviour from colleagues, patients or visitors that constitutes the above and appropriate action be taken.

We will, at every opportunity, advance equality and inclusivity for all staff, at all levels within the organisation, by removing or minimising disadvantage, encouraging participation and taking all relevant steps to meet the needs of anyone who shares a protected characteristic. We will also foster good relations between persons who share a protected characteristic by tackling prejudice and promoting understanding at every opportunity.

We have staff Networks in place to help support staff experience of diverse staff groups and inform us on the actions, interventions and support what we need to put in place to improve the working lives and daily experiences of all colleagues and all teams. Anyone can join the networks and we take pride in having Allies as part of every network within the organisation.

By submitting an application for a position with this organisation, you are declaring that the information given is true and complete, any deliberate omission, falsification or misrepresentation will be grounds for rejecting the application or subsequent dismissal, and where applicable, for positions that requires registration with a professional body, you authorise us to make the required employer checks on your professional registration status.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. Please note, preference will be given to at risk employees.

Applicants MUST ensure that they provide details of their referees and their referee email addresses on their application form otherwise their application may not be considered.

By applying for this post you are agreeing to the Dudley Group NHS Foundation Trust transferring the information contained in your application to its preferred applicant management system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are offered a job, information will also be transferred into the NHS Electronic Staff Record system.

Employer certification / accreditation badges

Name Joanne Taylor Job title Head of strategic Commissioning and Transformation Email address [e-mail] Telephone number 07712240219 Additional information

as above