Strategic Commercial Relationship Manager

Metro Bank Plc; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Discretionary bonus

Pension

Healthcare

Life assurance

Generous holiday allowance

Job summary

Metro Bank Plc in London seeks a Commercial Relationship Manager to grow a portfolio across North London & Home Counties. You will build long-term relationships, provide tailored banking solutions and support lending decisions.

You will analyse client needs, manage risk, and collaborate with specialist teams to deliver excellent outcomes for our business customers. The role offers a clear career path within a community-focused bank.

Qualifications

• Proven experience managing and growing customer relationships within Commercial Banking or Business Banking.
• Strong track record delivering commercial, customer and risk outcomes.
• Experience analysing financial information and supporting commercial lending decisions.
• Knowledge of commercial lending, credit risk assessment and portfolio management.
• Strong business development and networking skills, with the ability to identify opportunities and drive sustainable growth.
• Excellent communication and relationship-building skills, with confidence engaging business owners, senior stakeholders and professional introducers.
• The ability to influence, challenge constructively and manage competing priorities effectively.
• Strong commercial judgement, accountability and a customer-focused approach within a regulated environment.

Responsibilities

• Build and grow a portfolio of Commercial Banking customers through trusted, long-term relationships.
• Develop a deep understanding of customers' businesses and provide tailored banking solutions that support their ambitions.
• Act as a trusted adviser, supporting customers with lending, deposits, treasury and wider banking needs.
• Generate sustainable portfolio growth through proactive relationship management and business development.
• Attract new-to-bank customers and build strong networks with professional introducers and local business communities.
• Complete credit applications, annual reviews and lending assessments to support customer growth and portfolio performance.
• Analyse financial information, monitor customer performance and manage credit risk across your portfolio.
• Collaborate with specialist teams and colleagues across Metro Bank to deliver outstanding customer outcomes.

Skills

Commercial Banking

Relationship management

Credit risk

Financial analysis

Business development

Networking

Stakeholder engagement

Job description

Metro Bank Plc in London seeks a Commercial Relationship Manager to grow a portfolio across North London & Home Counties. You will build long-term relationships, provide tailored banking solutions and support lending decisions.

You will analyse client needs, manage risk, and collaborate with specialist teams to deliver excellent outcomes for our business customers. The role offers a clear career path within a community-focused bank.