Strategic Commercial Manager: Broker Growth & P&L

Intact Insurance UK; England; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Annual discretionary bonus

Up to 11% pension contributions

Hybrid working + flexible hours

25 days annual leave + bank holidays +

Health & wellbeing + virtual GP

Career development and mentoring

Inclusive culture + employee networks

Share investment options

Job summary

Intact Insurance UK is seeking a Commercial Manager to lead P&L performance across defined broker panels, guiding a team of Senior Trading Underwriters and Trading Underwriters to deliver growth and portfolio quality.

You’ll drive broker engagement, underwriting discipline and adoption of strategy, while maintaining regulatory compliance and delivering customer value across a multi-region operation in a hybrid work model.

Qualifications

• Considerable experience in Commercial Lines underwriting and broker trading, with a proven ability to deliver P&L outcomes through effective broker engagement, business planning, portfolio management and team leadership.
• Proven experience as an effective people leader, extensive supervisory experience, capable of building high performing teams, managing performance and delivering consistent underwriting and commercial results across a defined portfolio.
• Advanced leadership and people management skills; proven ability to build high-performing teams.
• Solid understanding of functional processes and ability to apply judgment within defined policies.
• Excellent communication and influencing skills; able to engage stakeholders effectively.
• Problem-solving and decision-making within defined parameters.
• Digital fluency and ability to use tools for planning and monitoring.
• Professional certifications may be advantageous.

Responsibilities

• Developing and executing broker strategies and business plans, driving growth, retention and portfolio performance across assigned broker panels.
• Leading broker engagement activity, building great market relationships and ensuring delivery of a compelling customer and broker proposition.
• Driving team engagement, capability development and performance management, creating a high-performing culture that supports commercial success.
• Ensuring compliance with policies, standards and regulatory requirements, identifying opportunities to improve customer outcomes and operational effectiveness.
• Resolving complex trading and underwriting issues, escalating strategic matters appropriately.
• Influencing stakeholders through excellent communication, commercial insight and data-driven decision making.
• Maintaining a consistent operating rhythm across Regions, working closely with fellow Commercial Managers to share insight, align delivery and drive underwriting excellence.
• Actively contributing to the Commercial Manager community of practice, promoting collaboration, consistency and best practice across the Regional business.
• Championing continuous improvement and fostering innovation within the team.

Skills

Commercial underwriting

Broker engagement

P&L management

Team leadership

Leadership

Underwriting discipline

Broker relationships

Data-driven decisions

Regulatory compliance

Digital tools

Professional certifications

Job description

Intact Insurance UK is seeking a Commercial Manager to lead P&L performance across defined broker panels, guiding a team of Senior Trading Underwriters and Trading Underwriters to deliver growth and portfolio quality.

You’ll drive broker engagement, underwriting discipline and adoption of strategy, while maintaining regulatory compliance and delivering customer value across a multi-region operation in a hybrid work model.