Strategic Client Manager, Global IP Network

NTT; London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Join NTT DATA as a Strategic Client Manager responsible for driving revenue through the sale of IP transit services to ISPs and internet companies. This hybrid role involves managing large accounts, ensuring successful client engagement, and collaborating with multiple teams to achieve strategic goals. Ideal candidates will have extensive sales experience, strong knowledge of IP systems, and excellent communication skills.

Qualifications

• Minimum of 5-7 years of high-tech sales experience.
• Good knowledge of IP networks and transit services.
• Experience in preparing commercial and technical proposals.

Responsibilities

• Generate new sales to meet monthly revenue targets.
• Develop strong relationships with key business executives.
• Coordinate with internal teams for successful customer experience.

Skills

Sales Experience

Communication

Client Management

Education

Bachelor’s Degree in Business, Marketing, Finance

Tools

Salesforce.com

Job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Strategic Client Manager ("SCM") is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated other value-added services, to ISPs and Internet-centric companies, both domestically and internationally for AS2914 and the Global IP Network ("GIN") team. This role requires management and growth of large scale named accounts with significant analysis of technical and commercial terms as well as hunting for prospective new logos. The SCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.

What you'll be doing

Major Duties & Responsibilities:

• Generate new sales consistent with monthly Net Incremental Monthly Recurring Revenue ("NIMRR") targets.

• Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.

• Development and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations.

• Development of close working relationships with NTT international affiliate companies.

• Work closely with the Sales Engineering, Customer Solutions, Order Management, Operations and other key ecosystem team members to drive successful and meaningful customer experience with the Global IP Network ("GIN") team.

• Development of a Quartey Business Plan ("QBP") consistent with GIN department objectives.

• Track, manage, and report ongoing activity relative to plan.

• Flexibility to work outside of standard 8am-5pm local time zone hours.

• Ability to travel up to 50% of the time, or as needed.

• Perform other duties as they may be assigned.

Education/Qualifications Required:

• Bachelor’s Degree in Business, Marketing, Finance or related field preferred. Equivalent market experience will be considered.

• Good knowledge of key global IP Networks, IP Transit, Service Providers, Ethernet service offerings, CDN, networking and DDoS services

• Have a good understanding of the respective strengths and weaknesses of such Providers globally.

Work Experience Required:

• Good knowledge of all Microsoft Office applications.

• Minimum of 5-7 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth in a carrier environment. Prior Experience selling IP Transit is essential.

• Good knowledge of Salesforce.com or similar CRM.

• A track record of over-achieving sales quotas in a competitive environment.

• Proven record of sourcing and onboarding new logo prospects.

Skills and Core Competencies:

• Development of complex multi-component business solutions within the Technology and/or ISP industries.

• Must be familiar with the unique technical and commercial requirements of IP Transit customers.

• Thorough understanding of the underlying technologies, operations and economics of the Internet.

• Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.

• Excellent communication skills, both verbal and written.

Organizational Relationships:

• Must be able to efficiently communicate to senior management both within and outside the company.

• Ability to work efficiently with Finance, Sales Engineering, Legal, IP Engineering, and Operations resources.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.