Business Analyst

Markel Service; Greater London; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Strong benefits package

Job summary

Markel Group, based in London, seeks a Business Analyst to join the Change Delivery team. You will define business needs, translate requirements and support strategic initiatives across the organisation.

You'll work with stakeholders and IT to deliver solutions, manage risks, and contribute to a growing, collaborative culture. This role offers broad exposure and development opportunities.

Qualifications

• Excellent interpersonal skills, both written and verbal, with senior stakeholders across domains.
• Strong data skills including SQL and Power BI; understand data flows between business domains.
• Proven ability to gather requirements through workshops, interviews, or questionnaires.
• Commercial experience applying BA methods to complex business problems.
• Experience integrating different systems and understanding underlying data.
• Knowledge of Lean/Six Sigma is a plus.

Responsibilities

• Analyze strategic initiatives and guide partners toward accepting change.
• Recommend and support implementation of business and technical solutions aligned with project goals.
• Develop market understanding of International operations and commercial pressures.
• Investigate and define business solutions to support initiatives.
• Collaborate with business and IT to define requirements for processes, systems and reports.
• Help define business cases and requirements for new solutions.
• Coordinate deliverables and actions to support solution delivery.
• Identify risks and propose mitigations and test/training plans.

Skills

Interpersonal skills

Data analysis

Requirements gathering

Lean / Six Sigma

Insurance knowledge (London Market)

AI tools (Co-pilot/Claude)

Tools

SQL

Power BI

Job description

Looking for a role where you can work with stakeholders across the business, analyse complex challenges, and contribute to strategic initiatives that deliver meaningful change in a collaborative and growing organisation?

As a Business Analyst within Markel International's Change Delivery team, you'll help define business needs, gather and translate requirements, evaluate solutions, and support the delivery of key strategic initiatives, gaining broad exposure across the business while continuing to develop your Business Analysis career.

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

The opportunity:

An opportunity has arisen for a Business Analyst to join the Change Delivery team. This global function collaborates with the Board and executive management to provide a full research and delivery function to advise and deliver strategic business initiatives. For the team's credibility and long-term success, it is essential that it has the ability to manage and implement initiatives and projects. Demand for the team's services has grown and continues to grow.

Working as part of a team, the individual will be responsible for evaluating critical initiatives and implementation of business solutions within agreed timescales and budget. The portfolio comprises International strategic business initiatives, ranging from setting up new functions / teams, to acquisitions / due diligence and operational improvement programmes.

What you'll be doing:

• Business analysis of strategic business initiatives and guiding business partners towards accepting change
• Recommending and supporting the implementation of business and technical solutions aligned with the project goals and business outcomes
• Own professional development in understanding the market within which International operates, along with the commercial and competitive pressures, and potential opportunities available
• Investigate, analyse, challenge, and define business solutions to support the business initiatives
• Collaborate with the business and IT partners to define requirement specifications to support business process, system, and report changes (functional and non-functional)
• Work with the business units to define business cases and requirements for new business and system solutions
• Support delivery of business and technical solutions by coordinating deliverables and actions
• Identify project / business risks and issues and propose mitigating actions
• Provide input to the definition and production of test and training plans
• Ensure the relevant stakeholders are engaged for sign off at appropriate milestones throughout the project and solution acceptance
• Ensure Change Delivery standards are adhered to

Our must-haves:

• Excellent interpersonal skills, both written and verbal and able to communicate with senior stakeholders across various domains (Underwriting, Finance, Actuarial, Compliance)
• Data skills (SQL, Power BI) and understanding data flows between business domains
• Strong requirements gathering skills e.g. workshops, interviewing, or questionnaire
• Commercial experience of utilising a variety of Business Analysis structured methods
• Experience of integrating different systems and understanding of the underlying data
• Proven capability in process engineering Lean/six sigma (preferred but not essential)
• Experience within Insurance, particularly the London Market, would be useful but not essential
• Use of AI tools in the workplace such as Co-pilot or Claude to supplement BA toolkit

Who we are:

Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

We're all about people | We win together | We strive for better | We enjoy the everyday | We think further

What's in it for you?

• A great starting salary plus annual bonus & strong benefits package...
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Are you ready to play your part?

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds a