Business Analyst

Markel International Services Ltd; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Annual bonus

25 days holidays + Bank Holidays

Company pension

Private medical and dental insurance

Life assurance

Travel insurance

Season ticket loan

Job summary

Markel International is expanding its Change Delivery team and seeking a Business Analyst to work with stakeholders across the business. You will define needs, gather requirements, evaluate solutions, and support strategic initiatives with cross-functional partners in a growing, global insurance environment.

You will engage across Underwriting, Finance, Actuarial, and Compliance, driving change and ensuring value delivery while developing your BA career in a collaborative setting.

Qualifications

• Excellent interpersonal skills to communicate with senior stakeholders across domains.
• Data skills (SQL, Power BI) and understanding data flows across business areas.
• Strong requirements gathering through workshops, interviews, or questionnaires.
• Experience using structured BA methods for analysing and solving problems.
• Experience integrating different systems and understanding underlying data.
• Proven capability in process engineering and optimization.
• Knowledge of Insurance, especially London Market, is useful.

Responsibilities

• Analyse strategic initiatives and guide partners through change.
• Recommend and support implementation of business and technical solutions.
• Build understanding of market and competitive pressures for International operations.
• Investigate and define business solutions to support initiatives.
• Collaborate with business and IT to write requirement specs (functional & non-functional).
• Define business cases and requirements for new solutions with business units.
• Coordinate deliverables to support delivery of solutions.
• Identify risks and propose mitigations; contribute to test/training plans.
• Engage stakeholders for milestones and solution sign-off.
• Ensure Change Delivery standards are followed.

Skills

Stakeholder communication

SQL

Power BI

Requirements gathering

Process improvement

System integration

Data analysis

Insurance domain knowledge

AI tools (Co-pilot/Claude)

Tools

SQL

Power BI

Job description

Looking for a role where you can work with stakeholders across the business, analyse complex challenges, and contribute to strategic initiatives that deliver meaningful change in a collaborative and growing organisation? As a Business Analyst within Markel International's Change Delivery team, you'll help define business needs, gather and translate requirements, evaluate solutions, and support the delivery of key strategic initiatives, gaining broad exposure across the business while continuing to develop your Business Analysis career. What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!

The opportunity:

An opportunity has arisen for a Business Analyst to join the Change Delivery team. This global function collaborates with the Board and executive management to provide a full research and delivery function to advise and deliver strategic business initiatives. For the team's credibility and long-term success, it is essential that it has the ability to manage and implement initiatives and projects. Demand for the team's services has grown and continues to grow. Working as part of a team, the individual will be responsible for evaluating critical initiatives and implementation of business solutions within agreed timescales and budget.

The portfolio comprises International strategic business initiatives, ranging from setting up new functions / teams, to acquisitions / due diligence and operational improvement programmes.

What you'll be doing:

• Business analysis of strategic business initiatives and guiding business partners towards accepting change
• Recommending and supporting the implementation of business and technical solutions aligned with the project goals and business outcomes
• Own professional development in understanding the market within which International operates, along with the commercial and competitive pressures, and potential opportunities available
• Investigate, analyse, challenge, and define business solutions to support the business initiatives
• Collaborate with the business and IT partners to define requirement specifications to support business process, system, and report changes (functional and non-functional)
• Work with the business units to define business cases and requirements for new business and system solutions
• Support delivery of business and technical solutions by coordinating deliverables and actions
• Identify project / business risks and issues and propose mitigating actions
• Provide input to the definition and production of test and training plans
• Ensure the relevant stakeholders are engaged for sign off at appropriate milestones throughout the project and solution acceptance
• Ensure Change Delivery standards are adhered to

Our must-haves:

• Excellent interpersonal skills, both written and verbal and able to communicate with senior stakeholders across various domains (Underwriting, Finance, Actuarial, Compliance)
• Data skills (SQL, Power BI) and understanding data flows between business domains
• Strong requirements gathering skills e.g. workshops, interviewing, or questionnaire
• Commercial experience of utilising a variety of Business Analysis structured methods
• Experience of integrating different systems and understanding of the underlying data
• Proven capability in process engineering
• Lean/six sigma (preferred but not essential)
• Experience within Insurance, particularly the London Market, would be useful but not essential
• Use of AI tools in the workplace such as Co-pilot or Claude to supplement BA toolkit

Who we are:

Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you?

• A great starting salary plus annual bonus & strong benefits package…
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Are you ready to play your part?

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [e-mail] or call us at 0161 507 5827 to request any accommodations that may be needed.