Strategic Business Rates & Valuation Manager

WSP; Birmingham; Presencial; GBP 40.000 - 60.000; Jornada completa

Descripción de la vacante

WSP is seeking a professional to join its Rating team to manage complex client portfolios and verify rate bills across England, Wales, Scotland, and Ireland. You will liaise with clients and billing authorities, produce accurate reports, and help maintain strong client relationships while meeting KPIs.

The role requires a solid understanding of business rate legislation, strong numeracy, and proficiency in Excel to manipulate data and deliver quality outputs in a fast-paced environment.

Formación

• A good understanding of the complexities of calculating rate liabilities together with rating appeal and rate relief application processes in England, Wales, Scotland, Northern Ireland, Eire and the Channel Islands.
• Working knowledge of business rate legislation and case law and able to explain this clearly to clients and junior colleagues.
• Excellent negotiating and reasoning skills when dealing with billing authorities, utilising knowledge of business rate legislation and case law to support their requests.
• Understanding of the importance of accuracy, timeliness and presentation in client reporting.
• Sound financial and numeracy skills which demonstrate accuracy and financial priority.
• A complete understanding of the functions of the Client Monies Service and the requirements of RICS Rule 8 Protecting Client Money.
• Proficient in use of desktop software and Microsoft Office Suite, particularly Excel. Able to apply intermediate formulas to manipulate data

Responsabilidades

• Daily operational management of one large complex client portfolio or multiple smaller portfolios.
• Verification of rates bills issued by billing authorities in respect of properties throughout England, Wales, Scotland and Ireland. Resolving queries where rates bills are not approved.
• Liaising with clients and with billing authorities to correct matters relating to occupational changes, changes to the rating list and exemptions and reliefs.
• Obtaining information from clients and responding to queries.
• Ensuring all portfolio movement is actioned appropriately.
• The creation and delivery of quality and accurate reports to clients and senior management.
• The development and maintenance of client relationships, including attendance at client meetings when appropriate.
• Meeting all KPIs as set out in Client Contracts and Service Level Agreements to agreed deadlines and to standards agreed with the Client Director and Line Manager.
• Assisting in carrying out one-off audits of historic rate payments.
• Explaining the functions of the Client Monies service to clients and colleagues and undertaking Client Monies tasks when appropriate

Descripción del empleo

WSP is seeking a professional to join its Rating team to manage complex client portfolios and verify rate bills across England, Wales, Scotland, and Ireland. You will liaise with clients and billing authorities, produce accurate reports, and help maintain strong client relationships while meeting KPIs.

The role requires a solid understanding of business rate legislation, strong numeracy, and proficiency in Excel to manipulate data and deliver quality outputs in a fast-paced environment.