Strategic Airline Product & Partnerships Lead

SITA Group; Manchester; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Flex Week

Flex Day

Flex-Location

Employee Wellbeing

Professional Development

Competitive Benefits

Job summary

SITA Group in Manchester seeks an Airline & Product Strategy Lead to drive the MAG partnership, align airline needs with SITA products, and steer the technology agenda across the MAG estate. The role combines strategic product thinking with operational insight in a fast-paced aviation environment.

You will collaborate with MAG leadership, airlines, and SITA teams to deliver adoption, governance, and innovation initiatives that improve passenger processing and network growth.

Qualifications

• Combination of product strategy and operational understanding in aviation.
• Ability to translate airline requirements into deliverable outcomes.
• Experience with governance and stakeholder management in airline/airport context.

Responsibilities

• Support and help deliver MAG's airline strategy, translating objectives into delivery and operational outcomes.
• Accelerate MAG's strategic objectives and growth of core airports business.
• Lead the airline technology agenda across the MAG estate, including biometrics and digital identity.
• Provide commercial and industry insight for billing discussions, allocation reviews and benchmarking.
• Collaborate with the General Manager, Project Manager and Customer Operations on delivery and readiness.
• Build and maintain relationships across the wider SITA organisation and Airports business unit.
• Support a jointly governed innovation strategy aligned to MAG objectives.
• Act as the point of contact for MAG's airline community and engage in forums.
• Lead airline onboarding and change delivery, capturing business requirements through to deployment.
• Drive product adoption and self-service usage across the MAG estate.
• Leverage data to inform MAG and airline decisions and connect MAG to SITA's roadmap.
• Interpret usage data and translate into practical recommendations.

Skills

Product strategy

Operational understanding

Stakeholder management

Data analytics

Communication

Tools

CUPPS

CUSS

Biometrics platforms

Job description

SITA Group in Manchester seeks an Airline & Product Strategy Lead to drive the MAG partnership, align airline needs with SITA products, and steer the technology agenda across the MAG estate. The role combines strategic product thinking with operational insight in a fast-paced aviation environment.

You will collaborate with MAG leadership, airlines, and SITA teams to deliver adoption, governance, and innovation initiatives that improve passenger processing and network growth.