Aviation Account Manager

MAG (Airports Group); Manchester; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Free parking

Subsidised public transport

Company discounts

2 volunteering days per year

Free Virtual GP service

Job summary

A leading airports group in Manchester is hiring an Aviation Account Manager. This role focuses on managing airline accounts, developing relationships, and coordinating growth with operational teams. Candidates should possess key account management experience in aviation, strong analytical skills, and a passion for the aviation industry. The position offers a full-time employment opportunity with a focus on sales and business development. Benefits include free parking, subsidised public transport, and more.

Qualifications

• Key account management experience preferably within Aviation.
• Strong analytical skills to identify trends and risks.
• Ability to execute plans for aviation accounts.

Responsibilities

• Develop strong customer relationships with airline partners.
• Create and deliver account plans for additional capacity.
• Coordinate growth with capacity and operational teams.
• Forecast passenger numbers for the airline portfolio.

Skills

Key account management experience

Strong analytical skills

Ability to convert strategies into plans

Knowledge of airline network activities

Awareness of airline operations

Strong commercial acumen

Experience of business planning

Effective communication skills

Consultative approach towards risks

Passion for the aviation industry

Job description

Join to apply for the Aviation Account Manager role at MAG (Airports Group)

Closing date for applications is the 9th January 2026

Why MAG?

Every year, Manchester Airport connects over 31 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region.

Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first‑class journey for our customers starts by creating a first‑class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:

• Free parking
• Subsidised public transport
• Huge range of company discounts
• 2 volunteering days per year
• Free Virtual GP service

The role

The Aviation Account Manager will be responsible for a portfolio of airline accounts at Manchester Airport. They will be accountable for developing strong customer relationships with airline partners and for devising and delivering account plans to maximise the opportunities for additional airline capacity and new routes and services, working cross‑functionally to achieve this.

The role will serve as the first point of contact for the airline accounts within their portfolio and will also support both Heads of Aviation and Business Development with strategic growth opportunities. As Manchester Airport continues to develop and grow, the Aviation Account Manager will also manage and coordinate growth in coordination with the capacity and operational teams.

Finally, the role will play a critical role in passenger forecasting (both ‘in year’ forecasting and long term) specifically with the airline portfolio held.

What will make you successful in the role?

• Key account management experience preferably within Aviation
• Strong intellectual and analytical skills, combined with the ability to understand and identify key trends and potential risk and opportunities
• Ability to convert strategies into executable plans for aviation accounts
• Knowledge of airline network and commercial activities
• Awareness of airline operations and airport operational activities
• Strong commercial acumen with the ability to influence and become an advocate across multiple business divisions and airports
• Experience of business planning and budgeting
• Effective communication skills as well as strong influencing skills
• Ability to provide a consultative approach towards risks or problems within the commercial aviation arena
• A strong passion for the aviation industry

Seniority level

Entry level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Airlines and Aviation