Strategic Account Manager – Digital Campaigns (Hybrid)

The MISSION Group; Norwich; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Bray Leino is looking for an Account Manager on a FTC until 24 December 2026 to join our team in Norwich or London with hybrid working (3 days in the office).

You’ll be the day-to-day contact for clients, coordinating digital campaigns and working with cross-functional teams to keep projects on time and within budget.

This role suits someone who enjoys building client relationships, managing multiple projects and delivering great work.

Qualifications

• Agency experience in a marketing environment.
• Proven track record delivering digital campaigns (eComm, websites, SEO helpful).
• Strong project management with multiple priorities and deadlines.
• Experience with budgets, estimates, invoicing or financial tracking.
• Clear, professional written and verbal communication.
• Confident leading client conversations, meetings and presentations.
• Proactive, solution-focused mindset.
• Proficiency with Microsoft Office.

Responsibilities

• Build strong, trusted client relationships and be the day-to-day contact.
• Manage client briefs through to final delivery.
• Coordinate internal teams across multiple projects and workstreams.
• Manage timelines, budgets, costs and documentation.
• Lead client calls and confidently present work and updates.
• Support the development of digital and strategic work across channels.
• Keep senior stakeholders informed and escalate risks when needed.
• Ensure governance and compliance across client work.

Skills

Agency experience

Digital marketing

Project management

Budget management

Client relationship management

Communication skills

Proactive, solution-focused

MS Office

Job description

Bray Leino is looking for an Account Manager on a FTC until 24 December 2026 to join our team in Norwich or London with hybrid working (3 days in the office).

You’ll be the day-to-day contact for clients, coordinating digital campaigns and working with cross-functional teams to keep projects on time and within budget.

This role suits someone who enjoys building client relationships, managing multiple projects and delivering great work.