Account Manager

The MISSION Group; Norwich; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Bray Leino is looking for an Account Manager on a FTC until 24 December 2026 to join our team in Norwich or London with hybrid working (3 days in the office).

You’ll be the day-to-day contact for clients, coordinating digital campaigns and working with cross-functional teams to keep projects on time and within budget.

This role suits someone who enjoys building client relationships, managing multiple projects and delivering great work.

Qualifications

• Agency experience in a marketing environment.
• Proven track record delivering digital campaigns (eComm, websites, SEO helpful).
• Strong project management with multiple priorities and deadlines.
• Experience with budgets, estimates, invoicing or financial tracking.
• Clear, professional written and verbal communication.
• Confident leading client conversations, meetings and presentations.
• Proactive, solution-focused mindset.
• Proficiency with Microsoft Office.

Responsibilities

• Build strong, trusted client relationships and be the day-to-day contact.
• Manage client briefs through to final delivery.
• Coordinate internal teams across multiple projects and workstreams.
• Manage timelines, budgets, costs and documentation.
• Lead client calls and confidently present work and updates.
• Support the development of digital and strategic work across channels.
• Keep senior stakeholders informed and escalate risks when needed.
• Ensure governance and compliance across client work.

Skills

Agency experience

Digital marketing

Project management

Budget management

Client relationship management

Communication skills

Proactive, solution-focused

MS Office

Job description

Account Manager - FTC until 24th December 2026
Norwich or London – Hybrid working (3-days per week in the office)

A little about us….

Bray Leino is a full-service brand growth agency established in North Devon in 1973, with further offices in Bristol, London and Norwich, servicing national and global B2B and B2C clients.

About the Role....

We’re looking for an Account Manager with experience in delivering digital marketing campaigns to join our team and play a key role for our clients.

You’ll be at the heart of your accounts, acting as a key day-to-day contact for clients and working closely with teams across the business to keep projects moving. This role has a key focus on delivering projects to a high standard, on time and within budget.

This is a great opportunity for someone who enjoys building strong client relationships, managing multiple projects and bringing people together to get great work out the door.

You’ll be….

• Building strong, trusted relationships with clients and acting as a key day-to-day point of contact.

• Managing client briefs through to final delivery.

• Coordinating internal teams and keeping everyone aligned across multiple projects and workstreams.

• Managing project timelines, budgets, costs and documentation.

• Leading client calls and confidently presenting work and project updates.

• Supporting the development of creative and strategic work, predominantly across digital platforms with some exposure to events.

• Keeping senior stakeholders informed and escalating potential risks when needed.

• Ensuring appropriate processes, governance and compliance requirements are followed across client work.

What we are looking for….

• Agency-based experience

• Experience delivering digital marketing campaigns – experience working on eComm, website and SEO projects would be preferred.

• Strong project management skills, with the ability to manage multiple priorities and deadlines.

• Experience managing budgets, estimates, invoicing or financial tracking.

• Clear and professional written and verbal communication skills.

• Confidence leading client conversations, meetings and presentations.

• Proactive, solution-focused mindset.

• Confident using Microsoft Office.

Here at Bray Leino, we’re celebrators of difference, our culture’s open, diverse and inclusive. Whether you’re coming for an interview or have been with us for years, what matters is your talent and character; the rest is what makes you, you.

We’re committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We are proud to be a Disability Confident Committed (Level 1) Employer. As a Disability Confident Committed Employer we have committed to; ensure our recruitment process is inclusive and accessible, communicating and promoting vacancies, offering an interview to those with disabilities who meet the minimum criteria for the job and anticipating and providing reasonable adjustments as required.

We are also a part of….

MISSION Group is a collective of specialist agencies delivering marketing, communications and digital services for clients across the UK and internationally. The Group combines deep sector expertise with connected capabilities across brand, digital, customer engagement, sponsorship, media, social, technology and communications.

#LI-Hybrid