Strategic Account Manager

BabelQuest; Oxford; Hybrid; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Flexible benefits £650/yr

Sabbatical after 4 years

Job summary

BabelQuest is seeking a senior commercial leader to own strategic accounts and drive growth across BabelQuest services and HubSpot licences. You’ll be a credible peer to CEOs and MDs, balancing expansion, cross-sell, and renewals within a defined client book.

You’ll manage two revenue streams, maintain joint revenue plans with HubSpot, and guide multi-year account strategies. Flexible working is offered, with travel to Abingdon as needed.

Qualifications

• HubSpot experience is essential and demonstrated in a senior commercial role.
• Based in the UK with ability to travel to Abingdon (OX13 3PX) two days a week.
• Proven track record in consultative B2B services, agency or SaaS-partner environments.

Responsibilities

• Grow strategic accounts: expand across services and HubSpot licenses.
• Own two revenue lines: consulting services and HubSpot seats/upsells.
• Maintain the commercial relationship, enabling delivery teams to focus on delivery.
• Drive the HubSpot partnership and co-sell to unlock enterprise opportunities.
• Build robust account plans and forecast with a clean pipeline.

Skills

HubSpot experience

Commercial gravitas

CRM literacy

Forecasting

Tools

HubSpot

Job description

You sit at the intersection of commercial growth, client success and the HubSpot ecosystem. You operate with senior commercial gravitas -a peer to marketing and sales directors, with genuine credibility in front of CEOs and MDs.

You've carried and hit a commercial number at a senior level in a consultative B2B environment - services, agency or SaaS-partner. You may have done that as an account director, a sales director or a commercial marketing leader; what matters is that you think in terms of value-based selling, strategic account plans and long-term partnerships, not transactional deals.

You’ll own the commercial relationship with a defined set of our most strategic accounts -growing them, and freeing our Principal Consultants to focus on delivery. You're self-directed, comfortable in the ambiguity of a scaling function, and as effective at driving a major account expansion as you are at spotting where the next opportunity sits.

What you’ll be doing:

• Grow our strategic accounts. Own account expansion - new services, cross-sells and, where you’re the account owner, renewals -across a defined book of our most important clients.
• Own two revenue lines. Carry a target across both BabelQuest services (expansion and cross-sell of consulting and retained services) and HubSpot licences and subscriptions (new seats, tier upgrades, additional Hubs, credits), co-sold with HubSpot reps.
• Own the commercial relationship. Be the senior commercial point of contact so our Principal Consultants can stay focused on delivery -trusted by our technical teams as a peer, not tolerated as "sales".
• Drive the HubSpot partnership. Manage the HubSpot relationship actively and lead co-selling to unlock enterprise opportunities.
• Run it commercially. Build robust account plans, forecast accurately and keep a clean pipeline, giving leadership the data to make commercial decisions.

What you’ll bring:

It matters less what your job title has been than what you've delivered. We're looking for:

• A commercial track record. You've carried and hit an expansion or account-growth number in a consultative B2B, agency or SaaS-partner environment - whether as an account director, sales director or commercial marketing leader.
• Commercial gravitas. You operate confidently as a peer to senior client leadership - CEOs, MDs, sales and marketing directors.
• Consultative discipline. Depth in value-based selling and strong qualification. Familiarity with MEDDICC or a similar framework is a plus, given our direction.
• RevOps and CRM literacy. Confident with pipeline management, accurate forecasting and executing strategic account plans.
• Consultant credibility. You earn the trust of technical Principal Consultants - valued as a strategic partner, not a salesperson passing through.
• Self-direction. Proactive and comfortable building structure in a scaling function.

HubSpot experience:

As a HubSpot Elite Solutions Partner, we need someone who can hit the ground running, so genuine HubSpot experience is a requirement, not a bonus.

What’s in it for you:

The package is built to reward people who deliver - and to keep them here:

• Competitive base plus uncapped commission -your ceiling is set by your results, not a band.
• A clear path into senior sales or consulting as you grow.
• Genuinely flexible working - you choose when and where.
• Half a day a week (23 days a year) protected for training and professional development.
• 25 days' holiday, rising to 30 with service - plus unlimited unpaid holiday on top.
• A four-week paid sabbatical and a £2,000 bonus after every five years' service.
• £650 a year of flexible benefits to spend on what actually matters to you - from pet insurance to a cleaner.
• A team that works hard, holds each other accountable, and has a good time doing it.

Essential requirements:

• I have HubSpot experience
• I am based in the UK
• I can travel to the BabelQuest office in Abingdon (OX13 3PX) two days per week (pro-rata)

Hi! My name is Amanda and I'm the People & Culture Manager here at BabelQuest.