Strategic Account Growth Manager

Polypipe Limited; Honiton; Remote; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Bonus

23 days holiday

Pension contribution matched up to 8%

Life Assurance 3x base salary

Genuit sharesave scheme

Job summary

Nu-Heat is seeking an Account Manager to drive growth within its trade and new business customer base. You will manage relationships from initial contact through order confirmation, tailoring system recommendations and support to each customer, while meeting sales targets.

You will build robust relationships, qualify leads, and manage enquiries from lead creation to order. A proactive, client-focused approach and knowledge of the UFH/HVAC market will help you succeed in a fast-paced team

Qualifications

• Experience in account management and new business development.
• Ability to build rapport quickly and tailor communication.
• Strong verbal and written communication.
• Ability to manage a large workload with high efficiency.
• Proficient IT skills; confident with data and reports.
• Target-driven with a proactive approach to sales.
• Excellent customer service and relationship management.
• Comfortable speaking with customers over the phone.
• Independent and a good team player.
• HVAC/H&V industry knowledge is desirable.

Responsibilities

• Manage and grow a defined portfolio of Nu-Heat trade and new business customers.
• Develop tailored service profiles to drive growth at appropriate pricing and margins.
• Retain customers and win back at-risk accounts to quote for future projects.
• Convert leads to opportunities and meet SLA targets.
• Follow up on lapsed customers and prior quotes to secure new projects.

Skills

Account management

Business development

Client relations

Phone communication

IT literacy

Target driven

Customer service

Communication skills

Self-starter

HVAC knowledge

Tools

CRM software

Job description

Nu-Heat is seeking an Account Manager to drive growth within its trade and new business customer base. You will manage relationships from initial contact through order confirmation, tailoring system recommendations and support to each customer, while meeting sales targets.

You will build robust relationships, qualify leads, and manage enquiries from lead creation to order. A proactive, client-focused approach and knowledge of the UFH/HVAC market will help you succeed in a fast-paced team