Strategic Account Director - Global Events & AV

Encore Global; Uxbridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global event services company located in England is seeking an experienced Account Director to oversee a portfolio of accounts. The candidate will identify business opportunities, manage client relationships, and drive sales through exceptional service and strategic planning. Responsibilities include developing account strategies, ensuring profitability, and collaborating with technical teams. Ideal candidates will have strong communication skills, experience in the events industry, and a track record of successful negotiations. Flexibility in working hours is required.

Benefits

Flexible working hours

Professional development opportunities

Qualifications

• Demonstrated customer service skills to manage client relationships effectively.
• Experience with high-level contract negotiations in complex organizations.
• Ability to create and execute a strategic customized account plan.

Responsibilities

• Identify and develop account plans to increase revenue.
• Actively manage account pipeline for all services.
• Ensure production standards are adhered to throughout the sales process.

Skills

Excellent customer service skills

Strong written and oral communication skills

Ability to create complex proposals

Experience in networking at industry events

Excellent organizational skills

In-depth understanding of audio and video technology

Ability to manage multiple projects

Tools

Microsoft Office

Customer relationship database

PowerPoint

Job description

A global event services company located in England is seeking an experienced Account Director to oversee a portfolio of accounts. The candidate will identify business opportunities, manage client relationships, and drive sales through exceptional service and strategic planning. Responsibilities include developing account strategies, ensuring profitability, and collaborating with technical teams. Ideal candidates will have strong communication skills, experience in the events industry, and a track record of successful negotiations. Flexibility in working hours is required.