Stores Supervisor

RS Group; Coleshill CP; On-site; GBP 26,000 - 32,000; Full time

Job summary

RS Group is seeking a Stores Supervisor to lead the onsite RS Integrated Supply team in daily stores operations, ensuring high levels of customer service for the Manufacturing Services operation.

The role emphasizes team development, process compliance, and continuous improvement while maintaining a safe, efficient working environment. Excellent communication and problem-solving skills are essential for success.

Qualifications

• Proven experience leading a stores/warehouse team.
• Strong customer service focus and communication.
• Health and safety awareness and compliance knowledge.
• Experience with SAP or similar systems preferred.

Responsibilities

• Lead and motivate the stores/Integrated Supply team to deliver high service levels.
• Manage day-to-day stores operations, maintain cleanliness and safety.
• Drive continuous improvement projects and data entry on relevant systems.
• Ensure ISO 9002 and customer systems are followed.

Skills

Team management

Customer service

Communication skills

Problem solving

Attention to detail

Interpersonal skills

Tools

SAP

Job description

As the Stores Supervisor, you will manage the onsite RS Integrated Supply team through the day to day running of the stores. To deliver a high level of customer service within the Customer's site that supports their Manufacturing Services Operation and meets our contractual obligations.

You will continue to build and grow strong customer relationships through continuously improving the offer we provide, strong communication and accountability skills.

What you will be doing:

• Team Management - Motivating and leading your team successfully, whilst ensuring the ongoing development of individual team members. Carrying out regular 121 reviews to assess individual's performance against the RS Integrated Supply Values providing feedback that ensures continuous development.
• Stores Management- Support your team in the day to day running of the store's operation ensure the stores is managed and maintained to a high standard, so it meets the relevant performance indicators as defined by the business. Maintaining a clean, tidy, and safe working environment that reflects our professional image.
• Continuous Improvement - Continue site improvement projects including a relocation, labelling and stock checking project to ensure we are offering the highest standard to the client.
• Systems - Data entry of all daily transactions and stock movements onto relevant systems. Ensure all stores systems and procedures are followed. Understanding the importance of the requirements of ISO 9002 and ensuring that all the required internal/Customer's systems are followed in accordance with the scope of supply.
• Customer Service - Delivering continuous improvement in service to achieve customer satisfaction through the implementation of added value initiatives and exceeding customer expectations.
• Interpersonal Skills - Communicating with customers and colleagues in a way that achieves results whilst maintaining professional relationships. Regular review meetings with key stakeholders at the site.
• Flexibility & Resource -Be adaptable to the changing demands of the business and operational needs in delivering the companies contractual obligations to the customer across all disciplines/ locations. When necessary, help, manage, and support other operations/location within the Electrocomponents Group.
• Health and Safety - Complying with all the necessary Health and Safety Regulations within the workplace and elevate any H&S issues to the nominated contact within the customer site and at the Head Office, ensure yourself and your team have completed monthly Safety hub training modules within the set timeframe.
• Supplier interaction - Supplier visits, discussing new/ improved discounts etc.
• OPEX - Internal Audit is a huge part of the job and ensuring that you are following the correct processes to be in the best position to prepare for the OPEX (Hold or maintain a Gold Standard award).
• SSL and Empty Bin reviews.

Delivery of excellent Client experience and satisfaction.

Working in a team.

Working in a Fast-paced environment with responsive action being applied efficiently and effectively to meet the needs of the Client.

Strong problem-solving skills.

Strong attention to detail with a high level of accuracy.

Exceptional customer service skills.

Strong interpersonal and communication skills, both verbal and written.

Excellent IT skills (SAP experience desirable but not essential).

Strong organisational skills.

Across the industrial design, manufacturing and maintenance worlds, we're the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

RS Integrated Supply is one of the world's leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace.

We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond.