Stores Assistant

Hiddenwell; United Kingdom; Remote; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Spa day benefits

Leisure facilities access

Stays and spa discounts

Food and retail discounts

Pension scheme

Free parking

EAP – Employee Assistance Programme

Perkbox benefits

Online GP

Refer-a-Friend bonus

Training and career development

Supportive team environment

Job summary

Hiddenwell is seeking an organised Stores Assistant to join our team at Ardencote Manor. You will be responsible for receiving, checking and storing deliveries, maintaining accurate stock records and supporting stock control across the business.

You will work closely with the Head of Stores and operating teams to ensure PAR levels are met and stock is kept safe and well-organised. This role requires attention to detail and the ability to thrive in a busy environment.

Qualifications

• Experience in stores/stock control, goods-in or warehousing.
• Excellent organisation and time-management.
• Strong attention to detail and accuracy.
• Confidence checking deliveries and maintaining stock records.
• Good communication and teamwork.
• Ability to prioritise tasks in a busy environment.
• Experience with ProcureWizard is advantageous.
• Understanding of stock rotation and stock-control principles.
• Reliable, practical and hands-on approach.
• Knowledge of Health & Safety practices.

Responsibilities

• Receiving, checking and storing catering and beverage deliveries
• Checking deliveries against orders and relevant documentation
• Ensuring stock received is undamaged and everything ordered is accounted for
• Reporting shortages, damaged goods and delivery discrepancies promptly
• Issuing stock and accurately recording goods moving in and out of Stores
• Preparing and fulfilling stock requests from departments across the business
• Maintaining appropriate stock levels against agreed PAR levels
• Highlighting low stock or shortages to the Head of Stores
• Keeping Stores areas clean, tidy, safe and well organised
• Ensuring stock is stored correctly and safely
• Maintaining accurate stock records using ProcureWizard
• Supporting stock control and ordering within agreed budgets
• Assisting with monthly stock counts
• Working closely with the Head of Stores, Kitchen and wider operational teams
• Following Health & Safety, manual handling and safe working procedures
• Supporting the wider operation when required

Skills

Stores experience

Stock control

Goods-in

Warehousing

Attention to detail

Organisation

Time management

IT systems

Stock rotation

Tools

ProcureWizard

Job description

Stores Assistant

Ardencote Manor | Hiddenwell Luxury Wellness Retreat

Full Time | Permanent

Estimated Start Date: 04 January 2027

The Opportunity

We’re looking for an organised and reliable Stores Person to join our team at Hiddenwell

Working behind the scenes, you’ll play an important role in keeping our operation running smoothly – making sure deliveries are received and checked correctly, stock is stored safely, internal requests are fulfilled efficiently and our Stores areas remain clean and organised

This role is perfect for someone who enjoys being organised, takes pride in accuracy and is comfortable working in a busy environment where no two days are quite the same

What You’ll Be Doing

• Receiving, checking and storing catering and beverage deliveries
• Checking deliveries against orders and relevant documentation
• Ensuring stock received is undamaged and everything ordered is accounted for
• Reporting shortages, damaged goods and delivery discrepancies promptly
• Issuing stock and accurately recording goods moving in and out of Stores
• Preparing and fulfilling stock requests from departments across the business
• Maintaining appropriate stock levels against agreed PAR levels
• Highlighting low stock or shortages to the Head of Stores
• Keeping Stores areas clean, tidy, safe and well organised
• Ensuring stock is stored correctly and safely
• Maintaining accurate stock records using ProcureWizard
• Supporting stock control and ordering within agreed budgets
• Assisting with monthly stock counts
• Working closely with the Head of Stores, Kitchen and wider operational teams
• Following Health & Safety, manual handling and safe working procedures
• Supporting the wider operation when required

What We’re Looking For

We’re looking for someone who is naturally organised, methodical and comfortable taking responsibility for their workload

• Must have previous experience within Stores, stock control, goods‑in, warehousing or a similar role
• Must have excellent organisation and time‑management skills
• Must have excellent attention to detail and accuracy
• Must have confidence checking deliveries and maintaining stock records
• Must have good communication and teamwork skills
• Must have the ability to prioritise tasks in a busy environment
• Must have confidence using IT systems – experience with ProcureWizard would be an advantage
• Must have an understanding of stock rotation and stock‑control principles
• Must have a reliable, practical and hands‑on approach
• Must have an understanding of Health & Safety and safe manual handling
• Must have the ability to work independently and use your initiative

Our Values

Integrity – Handle stock, deliveries and records responsibly, accurately and honestly

Excellence – Take pride in maintaining accurate records and clean, safe and well‑organised Stores areas

Teamwork – Work closely with the Head of Stores and departments across Hiddenwell to make sure they have what they need, when they need it

Respect – Build positive relationships with colleagues, suppliers and delivery teams and look after company stock and property

Commitment – Take ownership of your responsibilities, stay organised and help keep our operation moving

Help Keep Hiddenwell Moving

Great guest experiences rely on many things happening behind the scenes – and our Stores team plays an essential part

From receiving deliveries and maintaining stock levels to making sure departments have everything they need, you’ll help keep our teams supplied and our operation running smoothly

If you’re organised, dependable and take pride in getting the details right, we’d love to hear from you

Stay organised. Keep things moving. Be part of Hiddenwell.

Additional Information

• 37.5 hours per week – Full-Time permanent position
• Working 5 days out of 7 per week (including weekends and bank holidays, you will need to be flexible to the business needs)
• Salary: £13.01 per hour
• Shift Pattern: 7:30-3:00
• Right to work in the UK required as time of application (visa sponsorship is not available)

Why Join Hiddenwell?

• Complimentary spa day on your work anniversary
• Free use of leisure and spa facilities
• 30% off stays and spa days
• Discounts on food, drink and retail
• Pension scheme
• Free parking
• Employee Assistance Programme
• Perkbox benefits and Online GP
• Refer-a-Friend bonus
• Excellent training and career development
• A supportive team where you can grow

Hiddenwell — Well hidden. Best found.