Store to Home Picker

B&Q Limited; Washington; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Pension scheme

ShareSave

Holiday entitlement

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Job summary

B&Q Washington is hiring a part-time Store to Home Picker. You’ll interact with customers on the shop floor and over the phone, sharing product knowledge and helping with ideas. The role requires an organised, flexible approach to shifts from 6.00am to 8.00pm, including weekends and holidays.

This 3-month fixed-term contract involves duties like click and collect, home delivery coordination, and handling varied product ranges while prioritising customer service and safety.

Qualifications

• confident and friendly communicator, able to share product knowledge with customers in person and over the phone.
• able to prioritise tasks and stay organised on a busy shop floor.

Responsibilities

• Help customers on the shop floor with ideas and product information.
• Support the one hour click and collect service and assist with deliveries and collecting items.

Skills

Customer service

Communication

Organisational skills

Problem solving

Job description

Overview

Store to Home Picker

Part Time - 20 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 6.00am - 8.00pm

UK Notional hourly rate £13.10 per hour

B&Q Washington

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Picker and you’ll be a big part of this.

What's the job?

You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.

What we need:

You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple. We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting. Being agile and flexible is important to the success of this role.You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.