Store to Home Picker

TN United Kingdom; Doncaster; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a confident and friendly communicator to join their dynamic team. In this role, you'll engage with customers, providing product knowledge and support both in-store and over the phone. Your organizational skills will shine as you prioritize tasks and adapt to various work methods. With a commitment to diversity and inclusion, this company values every team member and offers a range of wellness benefits, including a competitive salary and generous holiday allowance. If you're ready to embrace flexibility and make a difference, this opportunity is perfect for you.

Benefits

Competitive Salary

Award-winning Pension Scheme

ShareSave Options

6.6 Weeks Holiday

Employee Assistance Programme

Shopping Discounts

Colleague Wellbeing Benefits

Generous Breaks

Qualifications

• Confident communicator, comfortable with face-to-face and phone interactions.
• Organized and analytical thinker, able to prioritize tasks effectively.

Responsibilities

• Support customers with ideas on the shop floor and manage click and collect services.
• Adapt to new technologies and work methods while ensuring efficiency and safety.

Skills

Customer Communication

Organizational Skills

Analytical Thinking

Flexibility

Job description

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You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.

What we need:

You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple. We provide courier, click and collect, and home delivery services, with products ranging from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting. Being agile and flexible is important to the success of this role. You’ll be happy to expand your skills by using new technology and learning new ways of working. Flexibility to work on a rota that includes weekends, evenings, and bank holidays is required.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies, helping us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits. These include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more! We also provide generous breaks to ensure you’re refreshed and able to perform at your best.

To support you during the application or interview process, please contact us for any recruitment adjustments.