Store Team Leader: Drive Customer Experience & Growth

TJ Morris Ltd; Spalding; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Store discount 10%

Flexible pay access (Stream)

Training programmes

HB colleague benefits

Job summary

Home Bargains in Spalding is seeking a Store Team Leader to drive excellent customer service and store performance. You will lead a team to deliver high standards, ensure smooth operations, and contribute to achieving sales targets in a fast-paced retail environment.

The role offers full-time hours, a generous annual leave entitlement, a contributory pension and employee discounts. Join a growing national retailer with strong career progression opportunities.

Qualifications

• Experience supervising others in a fast-moving retail or hospitality environment.
• Strong leadership and people management skills.
• Excellent customer service focus and communication abilities.

Responsibilities

• Guide Our Colleagues - ensure the team is trained, informed and capable of delivering high store standards.
• Prioritise Customer Satisfaction - identify needs and ensure all members deliver outstanding service.
• Drive Store Success - support daily performance goals and store presentation.
• Demonstrate competencies in prioritising and organising work, customer focus, effective communication and supervision.

Skills

People leadership

Customer service

Organisational skills

Job description

Home Bargains in Spalding is seeking a Store Team Leader to drive excellent customer service and store performance. You will lead a team to deliver high standards, ensure smooth operations, and contribute to achieving sales targets in a fast-paced retail environment.

The role offers full-time hours, a generous annual leave entitlement, a contributory pension and employee discounts. Join a growing national retailer with strong career progression opportunities.