Store Team Leader - Develop Teams, Drive Store Success

Chelmsford Star Co-operative Society; Sutton Coldfield; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Fantastic colleague discount

Retail discounts

Colleague Dividend

Colleague recognition

Personalised learning and development

Paid time for volunteering

Enhanced family friendly policies

Wellbeing programme

Job summary

Chelmsford Star Co-operative Society is seeking a proactive Team Leader to help run a busy store, coach colleagues, drive performance and maintain high standards of customer service. You’ll work with the management team, oversee day‑to‑day operations, scheduling, training and compliance with health & safety guidelines, and you’ll benefit from comprehensive Difference Maker Academy training.

This role includes a comprehensive training period of up to 4 weeks and a mentor to support growth and

Qualifications

• Experience leading teams and managing store operations.
• Proven ability to manage performance and develop colleagues.
• Knowledge of health and safety guidelines.

Responsibilities

• Managing performance including conducting reviews and challenging poor performance
• Ensuring colleagues adhere to Society policies and procedures
• Taking responsibility for the store’s financial performance and compliance
• Managing absence including back to work interviews and improvement meetings
• Understanding of scheduling and productivity
• Ensure colleagues are trained and records maintained
• Communicating key messages and priorities with the team
• Prioritising tasks to maximise sales opportunities and meet customer expectations
• Leading change
• Ensuring all colleagues work within health and safety guidelines
• Day to day running of the store.

Skills

Leadership

Performance management

Training & development

Health & safety

Scheduling

Customer service

Job description

Chelmsford Star Co-operative Society is seeking a proactive Team Leader to help run a busy store, coach colleagues, drive performance and maintain high standards of customer service. You’ll work with the management team, oversee day‑to‑day operations, scheduling, training and compliance with health & safety guidelines, and you’ll benefit from comprehensive Difference Maker Academy training.

This role includes a comprehensive training period of up to 4 weeks and a mentor to support growth and