Store Supervisor: Lead a Service-Driven Team

Musgrave; Moira; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Weekly paid

Enhanced maternity pay

Paternity pay

Employee Assist Programme

Wellbeing incentives

Discount card for store shopping

Learning and development opportunities

Company uniform

Extra discounts on days out, cinema

Job summary

Musgrave is recruiting for two Supervisors at Centra Moira. The roles are full time (37.5 hours) on a permanent contract with shift patterns set within store hours.

Successful candidates must be flexible to cover days, evenings and weekends and travel to the store as required. The Supervisors will support the store manager to maximise KPIs, lead colleagues, ensure Health & Safety standards, and act as ambassadors of the Musgrave values.

Qualifications

• Experience in leading teams and delivering excellent customer service.
• Flexible to work days, evenings and weekends.
• Ability to travel to the Store by car or public transport to fulfil shift requirements.

Responsibilities

• Support the store manager to maximise the store KPIs.
• Lead colleagues to adhere to company policies and practices including Health & Safety and Environmental Health Standards.
• Manage the store in the absence of Store and Assistant Manager, including key holding.
• Act as an advocate of the company, role modelling our values daily for your colleagues.
• Delivery of excellent customer service and maintaining high standards within the store.
• Support with stock take preparation and counting as well as utilising action plans to improve stock take results.
• Manage and train colleagues in your team whilst being hands on, to ensure that the right people, are in the right place, doing the right job to maximise customer satisfaction.
• Occasional people management including conducting return to work interviews, colleague investigations and compliance with the Company`s employment policies.
• Support local community and our charity partners.
• You may be required to cover the Post Office, cash, deli, or other areas within the store, with appropriate training, as and when required as part of this role.

Skills

People management

Customer service

Health & Safety

Stock taking

Training

Communication

Job description

Musgrave is recruiting for two Supervisors at Centra Moira. The roles are full time (37.5 hours) on a permanent contract with shift patterns set within store hours.

Successful candidates must be flexible to cover days, evenings and weekends and travel to the store as required. The Supervisors will support the store manager to maximise KPIs, lead colleagues, ensure Health & Safety standards, and act as ambassadors of the Musgrave values.