Store Supervisor - Fashion Retail, Lead & Earn Commissions

AWWG; Braintree; On-site; GBP 21,000 - 28,000; Full time

Job summary

AWWG is a global fashion group behind Pepe Jeans London, Hackett, and Façonnable, seeking a Supervisor to join our Braintree store. You will support the Store Manager and lead the sales team, embracing the brand's spirit and ensuring exceptional customer experience.

With at least 1 year in fashion retail, you will manage team dynamics, drive KPIs, and help maintain flawless store operations while upholding the brand image across all touchpoints.

Qualifications

• Minimum 1 year of relevant experience in fashion retail.
• English speaker; other languages would be a plus.
• Strong team player and commercial mindset.
• Amazing communications skills.
• Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.

Responsibilities

• Team Management: Enthusiastically transmit passion for the brand to the sales team, supporting the Store Manager, enabling the internal development of the people who work with you.
• Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIS, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
• Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
• Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.

Skills

Team management

Sales mindset

Customer service

Communication

Job description

AWWG is a global fashion group behind Pepe Jeans London, Hackett, and Façonnable, seeking a Supervisor to join our Braintree store. You will support the Store Manager and lead the sales team, embracing the brand's spirit and ensuring exceptional customer experience.

With at least 1 year in fashion retail, you will manage team dynamics, drive KPIs, and help maintain flawless store operations while upholding the brand image across all touchpoints.