AWWG EN - Hackett - Supervisor Gatwick 32 hrs per week 2 positions available

AWWG; Crawley; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Brand discount

Inclusive culture

Job summary

A Supervisor role at Hackett, part of the AWWG group, is to lead the store team with energy and passion for the brand. You will work closely with the Store Manager to deliver outstanding customer experiences, develop team talents, and help meet sales targets while maintaining brand integrity across all interactions.

You are a motivated, detail-oriented leader with at least two years in fashion retail and fluency in English. Join a global fashion company offering growth and inclusive culture.

Qualifications

• Fashion retail experience, minimum two years.
• Fluent English, level B2 (minimum).
• Team building skills.
• Results oriented.

Responsibilities

• Team Management: lead the sales team and support the Store Manager to enable staff development.
• Sales: help achieve commercial targets and KPIs while maintaining brand image.
• Customer experience: attract and build loyalty by delivering high quality service.
• Shop operations: ensure inventories, stock, cash handling and daily reporting compliance.

Skills

Fashion retail experience

Fluent English

Team building skills

Results oriented

Job description

About us:

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

What we are looking for:

We are looking for a driven and passionate Supervisor to join our team!

Your main goals as a Supervisor are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running the store operations, working hand in hand with the Assisant Store Manager and Store Manager and driving sales through product knowledge and team management.

Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores, to make this happen, we need you!

Key responsibilities of the role:

• Team Management: Enthusiastically transmit passion for the brand to the sales team, supporting the Store Manager, enabling the internal development of the people who work with you.
• Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIS, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
• Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
• Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.

How we picture you:

You are a motivated, energetic, people person, and team player. You are very detail-oriented, proactive, and creative. You are ready to learn new skills that will help you to build an exciting career with us.

Fashion is your passion. You are analytical, you know how to prioritize, and you have clear organizational skills. Also, you know how to drive your team to succeed, leading by example. You have experience managing store teams, and monitoring sales and customer service.

What you need to succeed in this role

• Fashion retail experience, minimum two years
• Fluent English, level B2 (minimum).
• Team building skills
• Results oriented

What we offer you:

• We offer you to become part of a global fashion company with endless possibilities to develop new skills and grow.
• Come and work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
• You can count on a large discount on all our brands so you can wear our clothes with pride.

AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal.