Store Supervisor

Westgate Shopping Centre; Oxford; On-site; GBP 18,000 - 22,000; Full time

Job summary

Westgate Shopping Centre in Oxford is seeking an enthusiastic retail team member to support store management in day-to-day operations, including opening and closing, cash handling, stock control and visual merchandising. You will help maintain a well-presented store and deliver on KPI targets.

You will be a role model for the team, delivering authentic customer service, creating memorable experiences for shoppers, and contributing to local marketing efforts.

Qualifications

• Demonstrated retail sales success.
• Experience in customer-facing role; supervisory experience preferred but not essential.
• Flexible and adaptable, you are comfortable working in a fast-paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.

Responsibilities

• Support store management in daily operations: opening/closing, cash handling, stock control, merchandising and cleanliness.
• Act as a role model with a positive attitude and product knowledge.
• Create amazing experiences for customers through authentic service that leaves a lasting impression.
• Achieve sales goals and KPIs by supporting local marketing efforts and driving store success.
• Perform other duties as assigned by the manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership of stock management and execute visual merchandising guidelines, contributing to store KPIs.

Skills

Retail sales

Customer service

Team supervision

Flexibility

Availability weekends

Brand knowledge

Job description

Key Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales goals and performance metrics & driving the store’s success, by being an ambassador and supporting in local marketing effort.
• Performing other duties as required/assigned by manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.

Knowledge, Skills & Abilities Required

• Demonstrated retail sales success
• Experience working in a customer-facing role. Supervisory experience is preferred, but not essential
• Flexible and adaptable, you are comfortable working in a fast-paced environment
• Flexible schedule and availability to work mornings, evenings, weekends and holidays
• Passion for our brands and brand lifestyles