Store Shift Lead: Drive Service, Safety & Team

B&Q Limited; Glastonbury; On-site; GBP 28,000; Full time

Job summary

A home improvement retailer in Glastonbury is seeking a Shift Lead to oversee store operations and ensure a safe environment for both customers and colleagues. This full-time role offers a competitive salary of £27,709.50 per annum, complemented by benefits like a pension scheme and generous holiday allowance. Ideal candidates should be passionate about customer service, safety conscious, and able to motivate their team. Join us to make sure every customer feels valued and has an excellent shopping experience.

Benefits

Award-winning pension scheme

6.6 weeks holiday

Shopping discounts

Colleague wellbeing benefits

Qualifications

• Passionate about customers and doing the right thing for them.
• Confident to have autonomy and make decisions for the customer at pace.
• Safety conscious and uses an eye for detail to spot compliance opportunities.

Responsibilities

• Oversee shifts to ensure a safe working and shopping environment.
• Ensure operations run smoothly and colleagues are deployed correctly.
• Act as the first point of contact for customers and colleagues.

Skills

Customer focus

Team collaboration

Safety awareness

Motivational skills

Decision-making

Job description

A home improvement retailer in Glastonbury is seeking a Shift Lead to oversee store operations and ensure a safe environment for both customers and colleagues. This full-time role offers a competitive salary of £27,709.50 per annum, complemented by benefits like a pension scheme and generous holiday allowance. Ideal candidates should be passionate about customer service, safety conscious, and able to motivate their team. Join us to make sure every customer feels valued and has an excellent shopping experience.