Store Service Manager

Magnet; Leeds; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Uncapped commission

Structured training and career progres

Paid volunteer day

Generous staff discount

200+ retail discounts and wellbeing

Access to our virtual GP service and E

Holiday purchase scheme

Cycle to Work scheme

Job summary

Magnet Leeds showroom is seeking a Store Service Manager to lead a busy, sales-focused team. You’ll drive sales, train colleagues, and oversee projects across the store while delivering excellent service from showroom visit through installation and aftercare.

You’ll be responsible for motivating staff, achieving sales targets, maintaining margins, and building strong relationships with customers and regional partners.

Qualifications

• Experience meeting sales targets or KPIs.
• Ability to close sales and influence decisions.
• Focus on delivering excellent customer experiences.
• Strong communication and organisational skills.
• Experience building cross-team relationships.
• Proactive about market trends and competitors.
• Full UK driving licence and access to a vehicle.
• Flexibility to work weekends.

Responsibilities

• Create a positive and supportive team environment.
• Motivate and inspire your team to achieve their best.
• Deliver against sales targets while protecting margin.
• Provide outstanding customer service and a 5-star experience.
• Build strong relationships with colleagues and regional partners.
• Stay ahead of market trends and identify opportunities to grow the showroom.

Skills

Sales targets

Closing sales

Customer service

Communication

Organisation

Relationship building

Market trend awareness

Driving licence

Weekend flexibility

Job description

LeedsShowroom
£30,000 base + uncapped commission (OTE circa £40,000+)

As a Store Service Manager, you’ll play a key role in a busy, sales-focused team. You'll help drive sales, support colleagues through training and development, and contribute to exciting projects and improvements across the store. Working closely with customers from their first showroom visit through to installation and aftercare, you'll deliver excellent service, resolve any issues efficiently, and help ensure every customer enjoys a smooth and positive experience.

What you’ll be doing

• Create a positive and supportive team environment where everyone can thrive
• Motivate and inspire your team to achieve their best
• Deliver against sales targets while protecting margin
• Provide outstanding customer service and a 5-star experience
• Build strong relationships with colleagues and regional partners
• Stay ahead of market trends and identify opportunities to grow the showroom

Who we’re looking for

• Experience working to sales targets or KPIs
• Confidence in closing sales and influencing decisions
• A strong focus on delivering excellent customer experiences
• Great communication and organisation skills
• Experience with building great working relationships across teams
• Being proactive around the market trends and competitors
• Full UK driving licence and access to a vehicle
• Flexibility to work weekends

What you’ll get

• Uncapped commission
• Structured training and career progression
• Paid volunteer day
• Generous staff discount
• 200+ retail discounts and wellbeing support
• Access to our virtual GP service and employee assistance platform 24/7
• Holiday purchase scheme
• Cycle to Work scheme

Why Magnet?

At Magnet, we bring over 100 years of heritage, but our focus is firmly on the future. As the UK’s leading kitchen specialist, our success is driven by the expertise, insight and innovation of our people.

We are a company M.A.D.E by our values. We Make room for everyone, Aim to be brilliant, Do the right thing, and Explore with curiosity every day. These values shape how we work, support customers, and helps create an environment where everyone can grow, contribute and thrive. If these values resonate with you, we'd love you to be part of our team.

We’re in the middle of an exciting transformation, with a real opportunity to shape how we work, grow and deliver for our customers.

We’re committed to building a diverse and inclusive workplace. If you require any reasonable adjustments during the recruitment process, please let us know.

We’re committed to building a diverse and inclusive workplace. If you require any reasonable adjustments during the recruitment process, please let us know.