Store Sales Assistant

Lucy & Yak; Chester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A vibrant clothing company needs a passionate Part Time Sales Assistant for their Chester store. The role focuses on creating memorable customer experiences, building connections, and representing Lucy & Yak's commitment to sustainability. Ideal candidates are friendly, team-oriented, and have a genuine interest in the brand's values and products.

Qualifications

• You thrive on building connections and making customers feel at home.
• Excited about Lucy & Yak's mission, products, and values.
• Knowledge of Lucy & Yak as a brand and products is a bonus.

Responsibilities

• Provide exceptional assistance and customer happiness.
• General shop floor responsibilities including restocking and maintaining cleanliness.
• Support in creating content for the Lucy & Yak Store Instagram.

Skills

Customer Service

Teamwork

Communication

Interpersonal Skills

Education

Previous retail or customer facing experience

Job description

We are looking for a Part Time Sales Assistant to join the team & work in our brand new Chester Store.

As a Retail Store Assistant at Lucy & Yak, you are committed to creating an exceptional in-store experience for our customers. Your role involves becoming a Lucy & Yak expert, offering top-notch customer service, maintaining a well-stocked and visually appealing store, and actively engaging with our Lucy & Yak community.

What You'll Be Doing...

• You’ll become an expert on all things Lucy & Yak, including our products, sizing, and our commitment to sustainability and ethics.
• Be the friendly face of Lucy & Yak, greeting and welcoming customers with your warmth & positivity
• Provide exceptional assistance, promptly addressing customer queries & ensuring their needs are met
• Customer happiness is your top priority - you’ll go the extra mile to make every shopping experience memorable
• General shop floor responsibilities such as restocking, keeping the shop clean, tidy and inviting.
• Working in the back areas when required to help put away deliveries & to keep the stockroom & staff area clear, tidy & organised
• Support in creating fun and engaging content as a team for the Lucy & Yak Store Instagram, as well as responding to customers queries & interactions
• Support with working in-store events, including evening work when required, to make them enjoyable and memorable for our customers
• Support in always making the store a safe place for customers and our team through following our H&S best practice
  
  

What are we looking for?

• A people person: You thrive on building connections and making customers feel at home.
• Friendly and approachable: Your warm demeanour and welcoming attitude are infectious!
• Passion for our brand: You're excited about Lucy & Yak's mission, products, and values.
• Team player: You enjoy working with others as part of a team.
• A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.
• Previous retail or customer facing experience is desirable but not essential
• Knowledge of Lucy & Yak as a brand and our products would be a massive bonus!!
  
  

The fine print

• £12.60 per hour
• CONTRACT HOURS] - 8, 12 or 16 hours (please state preferred contract in application)
• Based in Chester
• Start date July 2025
  
  

Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications.

Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.