Store Picker & Customer Service Specialist

Booker Group; Leeds; Remote; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

Booker staff discount

Tesco discount card

Tesco Mobile discounts

Eye care offers

Health checks at Tesco Pharmacy

Pension scheme

Life insurance

Cycle to work

Job summary

Booker Group in Leeds is seeking a Store Picker to ensure our customers’ needs are exceeded across the store, handling picking, packing, stocking and delivery prep. You’ll use a handheld terminal and work with the team to keep shelves full and deliveries on time.

A can-do attitude and a passion for customer service are essential, with punctual, presentable staff who can work Sundays and weekday shifts in a fast-paced environment.

Responsibilities

• Responsible for the accurate picking and dispatch of goods by picking against a handheld terminal and advising Manager of any differences.
• Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
• Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
• Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.

Job description

Booker Group in Leeds is seeking a Store Picker to ensure our customers’ needs are exceeded across the store, handling picking, packing, stocking and delivery prep. You’ll use a handheld terminal and work with the team to keep shelves full and deliveries on time.

A can-do attitude and a passion for customer service are essential, with punctual, presentable staff who can work Sundays and weekday shifts in a fast-paced environment.