Store Manager - Wells High street

Costa; Wells; Hybrid; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Coca-Cola share scheme

Discount on food & drinks

Smart pension 10% matched

Bonus up to £10k

Job summary

Costa Coffee is recruiting a Store Manager for Wells High Street. You will oversee store operations, lead the team, and ensure exceptional customer service to strengthen local engagement.

This permanent role offers a salary up to £37,000 per annum, a strong benefits package including share schemes, discounts, a competitive pension, and performance bonuses. You’ll shape the Costa buzz and deliver everyday greatness in your community.

Qualifications

• Experience managing and developing teams.
• Strong customer service focus and communication skills.
• Ambitious, with a drive to grow with Costa.

Responsibilities

• Meet customer needs and foster a culture of excellent service.
• Create an inviting store setting that brings customers back.
• Own sales, profit, teams and recognition with strong leadership.
• Train and develop your team to reach their full potential.

Skills

People leadership

Customer focus

Growth mindset

Brand ambassador

Job description

• 16 High Street, Wells, Somerset, BA52SG, UK

Store Manager – Wells High Street – Up to 37,000 per annum – Permanent

At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards

Reimagining coffee experiences to make a difference

We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.

“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”

• 16 High Street, Wells, Somerset, BA52SG, UK