Store Manager | Victoria

FashionUnited Group; Greater London; Hybrid; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Seasonal wear allowance

Employee discount 75%

Bonus & commission

Fitness discounts

Parental pay & family policies

25 days leave

Job summary

REISS in London seeks a Store Manager for its Victoria store to drive targets and achieve commercial and operational excellence. The role focuses on delivering exceptional customer experiences through a tailored service and strong team leadership.

The ideal candidate has prior retail management experience in a similar size operation and a track record of improving business performance while maintaining premium service standards. A fast-paced retail environment awaits.

Qualifications

• Have previous retail management experience in a similar size operation.
• A passion for premium or luxury product helps, but we’re open to all retail backgrounds.
• Have a proven track record of increasing overall business performance.
• Have a proven track record of delivering exceptional customer service through your team.
• Be highly visual and have excellent commercial product management skills.
• Be able to flex between the customer service, operational, technical and visual elements of the role.
• Be confident working under pressure and thrive in a fast-paced retail environment.
• Be self-motivated, focused and driven to achieve team and individual goals.
• Be a great people manager, able to bring the best out of your team.
• Have good written and verbal communication skills.

Responsibilities

• Planning the long-term Store goals.
• Managing the overall store operations and performance.
• Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided.
• Managing stock levels and making key decisions about stock control to minimise loss.
• Ensuring that promotions, sales and merchandising instructions are carried out to expected standards.
• Taking responsibility for recruitment and retaining talent.
• Conducting regular performance reviews and probation reviews.

Skills

Retail management

Customer service

People management

Visual merchandising

Communication skills

Job description

Since its creation in 1971, Reiss hasestablisheda design philosophy centred on creating modern womenswear,menswearand accessories, that transcends time and trends. Today, weoperateas a modern fashion house, offering attainable luxury collections of unwavering elegance.

We are driven by a shared commitment to exceptional standards in the precision of ourcraftsmanshipand dedication to our customers. For our retail teams, this means delivering elevated service, creating an inspiring storeenvironmentand working together to exceed customer expectations every day.

We nurture a culture of curiosity,creativityand authenticity. The shared behaviours that bind us together are more than words.They’rethe mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment,focusand resilience.

What’s the role about?

As part of ourdynamic retail team,you’llbe joining our Victoria Store in London,on afull-timepermanent basis as our Store Manager, whois responsible forensuring the store achieves targets, delivers results with commercial and operational excellence.

Who you are

• You’llhavepreviousretail management experience ina similar sizeoperation
• A passion for premium or luxury product helps, butwe’reopen to all retail backgrounds
• Have a proventrack recordofincreasing overall business performance
• Have a proventrack recordof delivering exceptional customer service through your team
• Be highly visual and have excellent commercial product management skills
• Be able to flex between the customer service, operational,technicaland visual elements of the role
• Be confident working under pressure and thrive in a fast-paced retail environment
• Be self-motivated, focused and driven to achieve team and individual goals
• Be a great people manager, able to bring the best out of your team
• Have goodwritten and verbal communication skills

What you’ll be doing

• Planning the long-term Store goals
• Managing the overall store operations and performance
• Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided
• Managing stock levels and making key decisions about stock control to minimise loss
• Ensuring that promotions,salesand merchandising instructions are carried out to expected standards
• Taking responsibility for recruitment andretainingtalent
• Conducting regular performance reviews and probation reviews

What we offer

• Seasonal business wear allowance.
• Generous employee discount up to 75% off.
• Rewarding bonus and commission structures.
• Fitness discounts & cycle to work programme.
• Enhancedparentalpay & family friendly policies.
• 25 days annual leave.

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’ttick all the boxes,we’dstill like to hear from you

Want to know more about working at REISS?

England, United Kingdom of Great Britain and Northern Ireland